By
Vern Edwards
on Thursday, January 27, 2000 - 01:34 pm:
Here, verbatim, is what the RFP
tells the offerors to talk about during the first four hours of
the oral presentation:
"(1) The Offeror shall provide an Organizational Plan, as part
of the oral presentation, which includes a description of the
functions and roles of the organizational units, how this
organizational structure will improve Pantex Plant operations,
operational concepts for how the units will work together and
indicate who will be the decision authority for major
operational decisions. If a joint venture or teaming arrangement
will be used, the Organizational Plan should address how the
individual companies will function as a seamless single business
unit.
(2) The Offeror shall provide an Organizational Chart that
describes the Offeror's proposed organizational structure (to at
least one level below Key Personnel). [Sic.]
(3) The Offeror shall provide an oral presentation by each of
its Key Personnel who will accomplish the following functions:
General Management
Operations
Environment Safety and Health
Quality Assurance
Controller
Engineering
Program Management
Facilities and Maintenance Management
Research and Development
Safeguards and Security
DOE expects the above functions to be performed by 10 to 12 Key
Personnel. Proposed Key Personnel must have a current DOE 'Q'
clearance or be eligible to receive such a clearance. After
contract award, the proposed Key Personnel for the selected
Offeror will be included in a DOE Human Reliability Program.
(4) In these oral presentations, the Key Personnel shall address
specific information on the qualifications, experience,
demonstrated performance, leadership, and capability to: perform
the Statement of Work relevant to their proposed position; cause
overall positive change; improve performance; meet commitments
to customers; and adapt to changing requirements."
These instructions set up the government evaluators to have to
listen to three hours and forty-five minutes (8:30am until
12:30pm, less one 15 minute break) of self-selling by 10 to 12
people, 18.75 to 22.5 minutes per person if each is given equal
time. This does not include any time for the government people
to ask questions. I wonder how much they can learn about these
10 to 12 "key" people in that time.
Three hours and forty-five minutes of sales-pitching per offeror!
No time to ask questions. And that's just before they can go to
lunch. Good grief is right! This is no way to pick contractors
to run our nuclear weapon production plants.
By
Ramon on Thursday, January 27, 2000 - 12:58 pm:
Good grief! Maybe we should
regulate this. How about a proposed silly regulation to the
effect government people shall sit in non-ergonomic straight
back, hard bottom chairs at attention during oral death marches?
Seriously, so much of this seems to be form over substance and
have something in common with requirements problems -- failure
to pare things down to what is functionally needed to get the
job done accompanied by considerable vigor in tossing excess
baggage overboard. I also wouldn't be shocked to find some was
also the result of trying to please every interested party by
addressing their vaguest concerns and interests.
By
Vern Edwards
on Thursday, January 27, 2000 - 12:07 am:
If you want to see an example of
what to avoid when conducting oral presentations, go to the
Department of Energy's Albuquerque Operations Office's website
and look at its RFP for the M&O contract for the Pantex Plant
near Amarillo, Texas: RFP DE-RP04-00AL66620.
The RFP requires each offeror to make six and one-half hours
worth of oral presentation in a day that begins at 8:00am and
ends at 5 pm.
The agency will open the presentation area to the offeror at
8am. The first session begins at 8:30 and continues until 12:30,
with one 15 minute break. During this session the offeror must
present its "Key Personnel and Organization Plan." Each and
every one of at least ten "key personnel" must speak.
This session is followed by 15 minutes in which DOE will provide
the offeror with a "hypothetical technical problem."
The offeror will then get one hour and 45 minutes to get some
lunch and prepare a response to the hypothetical. (I hope no one
is planning to eat.)
The offeror then gets one hour to present its response, followed
by one hour in which it must answer questions about its
response.
Finally, the offeror gets one-half hour to make a closing
statement.
Note that out of all this time the government personnel get just
one hour to ask questions.
This kind of presentation will be extremely expensive to prepare
-- the offerors will spend large sums of money to develop the
presentation and design overhead slides, to hire proposal
consultants, and to conduct presentation rehearsals.
This will be a trial by ordeal that will tax the strength of the
offeror's presentation designers and deliverers and the
government attendees. The government attendees (who will have to
go through this two or three times) will be hard-pressed to
remember and give thoughtful consideration to what they hear
over the course of such a long day. Most people have a hard time
listening attentively to a one hour presentation, even when the
speaker is good.
DOE has been requiring these kinds of extreme presentations
(trials by ordeal) for some time now. I don't know how they got
started doing this. I suppose they think that long presentations
are warranted by the large dollar values of the M&O
procurements, but that is not sound thinking.
No idea is too good to be ruined by senseless application. Don't
do it this way.
Two hours, three hours at most, are enough for an oral
presentation and question and answer session. If you need so
much information about key personnel and organization that an
offeror needs four hours to present it, ask for the information
in writing. But you don't need that kind of information to make
a sound source selection decision (especially in such a small
well-known industry as DOE is dealing with).
(DOE is asking for junk: talk about "leadership," the ability to
"cause overall positive change," to "meet commitments to
customers," and to "adapt to changing requirements" -- worthless
statements that could be cut and paste from a popular business
book.)
It's this kind of tendency to spawn perverse mutations of good
ideas that gives government contracting (and government people)
a bad name. |