Pinnacle argues that the exclusion of its proposal from
the competitive range was arbitrary and based on a flawed
mission suitability evaluation. NASA argues that its
decision to exclude Pinnacle’s proposal was reasonable,
citing the difference in the firms’ scores and adjectival
ratings. The agency also notes the fact that the
evaluators did not identify a significant strength in
Pinnacle’s initial proposal and the contracting officer’s
view that the evaluators were unlikely to identify a
significant strength even if discussions were held with
Pinnacle. NASA argues even when considering Pinnacle’s $10
million advantage in probable cost, its proposal did not
merit further consideration, when compared to Offeror A’s
higher-rated proposal.
As noted previously, an agency may eliminate an acceptable
proposal from the competitive range where the proposal is
not among the most highly rated or has no realistic
prospect of award. Environmental Restoration, LLC, supra.
As noted above, the narrative in the contracting officer’s
competitive range determination (which was echoed in the
contracting officer’s statement to our Office) relied on
differences in point scores and adjectival ratings (which
were derived from the scores) to conclude that Offeror A’s
proposal should be included in the competitive range,
which Pinnacle’s proposal was excluded. Neither that
judgment nor contracting officer’s blanket view that
Pinnacle’s proposal would not benefit from discussions, is
based on the evaluation or specific aspects of Pinnacle’s
approach.
The reliance on point scores or adjectival ratings in
making a competitive range decision, as here, is improper.
The reasoned judgment required to exclude a proposal from
a competitive range cannot rely on the unreasoned
distinctions used here: differences in point scores, a
lower adjectival rating, and unsupported speculation about
whether a future revised proposal would merit assessment
of a significant strength. See S&M Prop. Mgmt., B-243051,
June 28, 1991, 91‑1 CPD ¶ 615 at 4 (narrowing competitive
range on basis of point scores was improper). Accordingly,
the exclusion of Pinnacle’s proposal from the competitive
range is unreasonable, so we sustain this ground of
protest. (Pinnacle
Solutions, Inc. B-414360: May 19, 2017)
Competitive Range Determination
AMEC asserts that even if it had three significant
weaknesses under the area of fieldwork, it should have
been included in the competitive range because at the time
the competitive range was determined, its proposal was
evaluated similarly to the proposal of another offeror,
identified as offeror A, which was included in the
competitive range. Specifically, AMEC notes that at the
time the competitive range was determined, it had three
significant weaknesses, four weaknesses and two strengths,
while offeror A had two significant weaknesses, nine
weaknesses, and one strength. AMEC asserts that this
demonstrates unequal treatment on the agency’s part. We
disagree. AMEC’s proposal was evaluated as unacceptable
under the sample task order factor. Since offeror A’s
proposal was evaluated as acceptable under that factor,
eliminating AMEC from the competitive range, but not
offeror A, does not amount to unequal treatment.
AMEC claims that the contracting officer improperly failed
to consider its proposed cost which was lower than that
proposed by all offerors that were awarded contracts
before eliminating its proposal from the competitive
range. Comments at 25-28. Here, the solicitation stated
that a proposal that was rated unacceptable under any
technical factor or unsatisfactory for past performance
would not be considered for award. As a result, it was
reasonable for the agency to exclude AMEC from the
competitive range without considering its proposed cost.
See TMC Design Corp., B-296194.3, Aug. 10, 2005, 2005 CPD
¶ 158 at 5 (where the agency reasonably concludes that a
proposal is technically unacceptable, it is proper to
exclude the proposal from the competitive range without
considering price).
The protest is denied. (AMEC-Gilbane,
JV B-413778, B-413778.2: Dec 22, 2016)
ER challenges the exclusion of its proposal from the competitive
range, arguing that the EPA failed to evaluate its proposal
against all of the solicitation’s evaluation factors.
Specifically the protester contends that the agency established
the competitive range based solely on price, without considering
the protester’s technical proposal. For the reasons discussed
below, we conclude that the EPA’s exclusion of ER’s proposal
from the competitive range was reasonable and a permissible
exercise of the contracting officer’s discretion.
In reviewing an agency’s evaluation of
proposals and subsequent competitive range determination, we
will not reevaluate the proposals, but will examine the record
to ensure that the evaluation was reasonable and in accordance
with the solicitation’s evaluation criteria and applicable
statutes and regulations. Outreach Process Partners, LLC,
B-405529, Nov. 21, 2011, 2011 CPD ¶ 255 at 3. Under FAR §
15.306(c)(1), the “contracting officer shall establish a
competitive range comprised of all of the most highly rated
proposals,” based on “the ratings of each proposal against all
evaluation criteria,” unless the range is further reduced for
purposes of efficiency. Agencies are not required, however, to
retain in the competitive range a proposal that is not among the
most highly rated or that the agency otherwise reasonably
concludes has no realistic prospect of award. See SDS Petroleum
Prods., Inc., B‑280430, Sept. 1, 1998, 98-2 CPD ¶ 59 at 5.
Here, as noted above, the RFP provides that award will be made
on a lowest-priced, technically acceptable basis, considering
price (base year, plus option years), and technical
acceptability (on a pass/fail basis). RFP § M-2. In this regard,
the RFP provides that the “Government will select for award, the
lowest priced, technically acceptable (LPTA) proposal,” and
“intends to review only the lowest evaluated price of the
proposals meeting or exceeding the acceptability standard for
non-price factors.” Id. § M-2(a). The RFP further provides that,
“[i]f that proposal is deemed to be technically acceptable, no
further proposal evaluations will be performed,” and that
“[o]fferors receiving an Unacceptable rating will not be
considered for award.” Id. The solicitation also instructs
offerors that “[w]hile the government intends to evaluate
proposals and award a contract without discussions,” it
“reserve[s] the right to hold discussions with offerors.” Id. at
52.
The record reflects that the contracting officer evaluated all
price proposals submitted, and concluded that the two
lowest‑priced offers were priced “very close to each other,”
while the third lowest‑priced offer, and all other higher-priced
offers, were priced “substantially higher.” AR at 2; AR, Tab 9,
Competitive Range Det., at 1-2. Specifically, the contracting
officer explains that the two lowest-priced offers were priced
within 7 percent of each other, whereas the third lowest-priced
offer was priced 30 percent higher than the lowest‑priced offer.
COS at 2. In addition, the record reflects that ER’s proposal,
which was neither the third lowest‑priced proposal, nor the
fourth lowest‑priced proposal, was approximately 80 percent
higher than the lowest-priced offer. COS at 3; AR, Tab 6,
Revised Abstract of Price Offers, at 1. In establishing the
competitive range, the contracting officer concluded that this
substantial break in the pricing array, “supports a competitive
range consisting of the lowest and second lowest price
proposals.” AR, Tab 9, Competitive Range Det., at 2. The
contracting officer also found that the number of proposals
received exceeded the number at which an efficient competition
could be conducted, and concluded that “two proposals will
permit an efficient competitive range.” Id.
In addition, the record reflects that the agency evaluated the
technical proposals of the two lowest-priced offers, and found
that each had only one minor technical issue, which the agency
believed could be resolved with brief discussions to make either
one or both technically acceptable. AR at 2; Tab 12, TEP
Evaluation, at 159‑60; Tab 13, TEP Evaluation, at 177. Indeed,
on September 21, 2016, two days prior to the date the protester
filed this protest, the agency evaluated the revised technical
proposal submitted by the lowest-priced offeror in response to
discussions, as technically acceptable. COS at 3; AR, Tab 14,
TEP Evaluation, at 186-87.
The protester argues that a more in-depth technical evaluation
was required for purposes of establishing the competitive range.
Specifically, the protester asserts that the agency was required
to compare ER’s technical pass/fail ratings to the technical
pass/fail ratings received by the two lowest-priced offerors to
determine which proposal is “more highly rated.” Protester’s
Comments at 1-2. The agency responds that “in a [low-price,
technically acceptable procurement], there are no comparative
evaluations of technical proposals, no ranking based on
technical factors, and no tradeoffs.” AR at 2.
We agree that the agency is precluded by FAR § 15.101-2(b) in
lowest‑priced, technically acceptable procurements from
conducting tradeoffs, or ranking proposals based on non-price
factors. As such, it would have been improper for the agency to
evaluate the technical proposals in the manner asserted by ER.
Rather, as discussed above, the record reflects that the
contracting officer based her determination that ER did not have
a realistic chance of receiving the award, as well as the
overall competitive range determination, on consideration of
both price and non-price factors for all proposals. COS at 2; AR
at 4; Competitive Range Det., at 1-2.
As noted above, agencies are not required to retain in the
competitive range a proposal that the agency reasonably
concludes has no realistic prospect of award, and in fact, even
a technically acceptable proposal may be excluded from the
competitive range if it does not stand a real chance of being
selected for award. See SDS Petroleum Prods., Inc., supra;
National Medical Staffing, Inc., B-259700, Mar. 6, 1995, 95-1
CPD ¶ 503 at 3. Indeed, cost or price not only is a proper
factor for consideration, but may emerge as the dominant factor
in determining whether proposals fall within the competitive
range. National Medical Staffing, Inc., supra; B259700, Mar. 6,
1995, 91-1 CPD ¶ 503 at 3; Motorola, Inc., B-247937.2, Sept. 9,
1992, 92-2 CPD P 334 at 9. Here, we find nothing unreasonable or
improper regarding the agency’s evaluation and competitive range
determination. To the extent ER disagrees with the agency’s
evaluation and competitive range determination, this
disagreement, without more, is insufficient to establish that
the agency acted unreasonably or otherwise establish a basis to
sustain the protest. SPAAN Tech, Inc., B‑400406, B‑400406.2,
Oct. 28, 2008, 2009 CPD ¶ 46 at 9. (Environmental
Restoration, LLC B-413781: Dec 30, 2016)
Finally, Straughan argues that, even if NASA’s evaluation of its
proposal was reasonable, the agency’s decision to exclude the
protester from the competitive range was nonetheless an abuse of
discretion because Straughan had a reasonable chance of being
selected for award. The protester alleges that its evaluated
weaknesses could reasonably have been addressed during
discussions without the need for material proposal revisions.
See Protest (June 15, 2015) at 24; Protester’s Comments (July
27, 2015) at 22-23. In this regard, Straughan alleges that it
was unreasonable for NASA to assume that the protester could not
readily substitute its program manager and business manager as a
result of discussions. See Protester’s Comments (July 27, 2015)
at 2; Protester’s Supp. Comments (Sept. 2, 2015) at 2-3.
Additionally, the protester alleges that NASA failed to
reasonably consider Straughan’s competitive proposed total cost
in excluding Straughan’s proposal from the competitive range.
See Protester’s Comments (July 27, 2015) at 3. We find no basis
to sustain the protest.
As an initial matter, we note that Straughan relies on older
decisions issued by our Office that interpreted and applied
materially different and superseded competitive range
requirements under the FAR. See, e.g., Protester’s Comments
(July 27, 2015) at 12-13; Protester’s Supp. Comments (Sept. 2,
2015) at 5. The FAR currently requires that the competitive
range generally include, with an exception not applicable here,
“all of the most highly rated proposals.” FAR § 15.306(c)(1).
The FAR’s current requirement, which was promulgated in 1997,
materially differs from the previous requirement, which required
that the competitive range “include all proposals that have a
reasonable chance of being selected for award.” FAR § 15.609(a).
The same superseded FAR provision further provided that “[w]hen
there is doubt as to whether a proposal is in the competitive
range, the proposal should be included.” Id. As our Office has
previously explained, “the explanatory preamble published at the
time the final version of the FAR Part 15 rewrite was issued
makes clear that the intent of the revised language was to
permit a competitive range more limited than under the prior
‘reasonable chance of being selected for award’ standard.” SDS
Petro. Prods., Inc., B-280430, Sept. 1, 1998, 98-2 CPD ¶ 59 at
5. Additionally, in amending the competitive range requirements
in 1997, the FAR Council specifically rejected retaining the
previous presumption in favor of retaining a proposal in the
competitive range. See FAR; Part 15 Rewrite; Contracting by
Negotiation & Competitive Range Determination, 62 Fed. Reg.
51224, 51226 (Sept. 30, 1997).
As addressed above, an agency is authorized to exclude proposals
from the competitive range that are not among the “most highly
rated.” FAR § 15.306(c)(1). Our review is limited to whether the
agency’s evaluation and competitive range determination were
reasonable and consistent with applicable procurement statutes
and regulations. ABM Gov. Servs., LLC, supra. In this regard, we
have held that there is nothing inherently improper in a
competitive range of one where the agency has a reasonable basis
for its competitive range determination. M&M Investigations,
Inc., B-299369.2, B‑299369.3, Oct. 24, 2007, 2007 CPD ¶ 200 at
3; SDS Petro. Prods., Inc., supra.
NASA’s competitive range determination includes a detailed
analysis comparing the relative merits of the competing
proposals against all three of the evaluation factors. See AR,
Tab 13.03, Competitive Range Determination (May 26, 2015), at
3-6. With respect to Straughan, the agency found that the
protester was ranked fourth of five under the mission
suitability factor, and 250 points behind Offeror A, the highest
rated offeror. Id. at 20506. In contrast to Straughan, whose
proposed program and business managers resulted in the
assessment of a significant weakness, the three higher-rated
offerors, including Offeror A, received significant strengths
for their respective proposed management teams. Id. at 20506-07.
Straughan argues that the agency engaged in unreasonable “pure
speculation” in concluding that the protester could not
substitute its program manager and business manager for stronger
candidates after inclusion in the competitive range. Protester’s
Supp. Comments (Sept. 2, 2015) at 3. We find that NASA’s
evaluation was reasonable.
Under FAR § 15.306, NASA had the discretion to evaluate
Straughan’s initial proposal to determine whether it was among
the most highly-rated proposals; as addressed above, we find
that the agency reasonably evaluated Straughan’s proposal. See
Matrix Gen., Inc., B-282192, June 10, 1999, 99‑1 CPD ¶ 108 at 3
(finding an agency reasonably excluded an acceptable proposal
from the competitive range where it did not address certain
criteria as well as other offerors, and thus was not among the
most highly-rated proposals). The agency here, however, elected
to go further and consider whether the protester’s proposal was
susceptible to being made one of the most highly-rated proposals
through discussions and proposal revisions, and thus whether it
would have a reasonable chance for award. In this regard, we
note that NASA’s evaluation of Straughan’s proposal largely
tracked with the competitive range standard advanced by the
protester, that is, whether the proposal had a reasonable chance
of being selected for award without the need for a significant
rewriting of the proposal. See AR, Tab 13.03, Competitive Range
Determination (May 26, 2015), at 20509 (finding that Straughan
could not materially improve its Mission Suitability score
without “substantially rewriting its proposal and changing out
its proposed management team”). Even though NASA elected to
conduct this further analysis, we find nothing objectionable
with NASA’s evaluation here. See STS Strategic Techs. & Scis.,
Inc., B-257980, B‑257980.2, Nov. 17, 1994, 94‑2 CPD ¶ 194 at 4-5
(denying a protest challenging the exclusion of a proposal from
the competitive range based on the lack of relevant experience
of proposed key personnel).
Straughan’s past performance confidence rating of “moderate” was
also not as high as at least two other offerors, including
Offeror A. AR, Tab 13.03, Competitive Range Determination (May
26, 2015), at 20506. NASA concluded that the protester’s past
performance confidence rating would not likely change as a
result of discussions. Id. at 20508. We find that this
determination was reasonable. First, as discussed above,
Straughan does not contend that its past performance with
respect to PWS §§ 2.0 or 4.0 was misevaluated or that it
could--or how it would--have materially improved its rating with
respect to those areas. Additionally, it appears NASA had no
duty to address Straughan’s past performance even if it had
conducted discussions. See FAR § 15.306(d)(3) (requiring
discussions to address only “adverse past performance
information to which the offeror has not yet had an opportunity
to respond”).
The record also demonstrates that NASA thoroughly considered
Straughan’s proposed cost. As addressed above, the agency
specifically concluded that although Straughan’s proposed cost
was the lowest for all offerors, the protester’s final probable
cost would likely increase if the evaluated weaknesses regarding
inadequate or unclear proposed staffing were resolved. AR, Tab
13.03, Competitive Range Determination (May 26, 2015), at 20507,
20508‑09. The protester does not specifically rebut NASA’s
determination that resolution of the weaknesses would likely
result in upward cost adjustments to Straughan’s proposal. Thus,
we do not find that NASA’s determination that Straughan’s
apparent cost advantage was likely illusory was unreasonable.
Based on this record, we find that Straughan has failed to
demonstrate that NASA unreasonably concluded that the
protester’s proposal was not among the most highly-rated
proposals, or improperly excluded the proposal from the
competitive range. (Straughan
Environmental, Inc. B-411650, B-411650.2, B-411650.3: Sep
18, 2015) (pdf)
The gravamen of Avar’s protest is that the agency’s use of a
second competitive range decision after submission of final
revised proposals--rather than the use of a best-value
tradeoff--deprived Avar of the right to have the technical
merits of its proposal weighed against its higher price. Thus,
Avar argues that the agency failed to properly evaluate
proposals in accordance with the terms of the solicitation,
because it abandoned the solicitation’s evaluation scheme that
non-price factors were, when combined, significantly more
important than price. The protester additionally asserts that
the agency converted the solicitation’s comparative award scheme
to a lowest-priced technically acceptable evaluation scheme.
The agency responds that it acted reasonably when it eliminated
Avar’s proposal from the competitive range due to its high
price, after concluding that the proposal did not have a
reasonable chance of receiving an award. The agency also argues
that its best‑value analysis was proper and that it did not make
award on a lowest‑priced technically acceptable basis.
Contracting agencies are not required to retain in the
competitive range proposals that are not among the most highly
rated or that the agency otherwise reasonably concludes have no
realistic prospect of being selected for award. Federal
Acquisition Regulation (FAR) § 15.306(c)(1); D&J Enters., Inc.,
B-310442, Dec. 13, 2007, 2008 CPD ¶ 8 at 2. For the reasons set
forth in detail below, we see nothing improper about the
decision to eliminate Avar from the competition using a second
competitive range decision.
Here, the record shows that the agency initially concluded that
Avar’s proposal should be included in the competitive range,
even though its price was significantly above the government
estimate. During discussions, the agency advised Avar of its
high price and permitted Avar an opportunity to revise its price
proposal prior to conducting its oral presentation. After the
conclusion of Avar’s oral presentation, the agency submitted
follow-up questions to Avar and requested its final proposal. In
this communication, the agency again informed Avar that its
price remained significantly higher than the agency’s estimate,
and notified the protester that certain of its labor rates were
higher than the agency’s estimate.
The agency’s evaluation of Avar’s final revised proposal
concluded that Avar should be eliminated from the competition
because its price was significantly higher than the government
estimate. In this regard, the record demonstrates that, while
Avar’s proposal received a very good overall technical rating,
its final price of $57.3 million was approximately 20 percent
higher than the government estimate. We see nothing unreasonable
about the agency’s decision to eliminate Avar from the
competitive range because it did not have a reasonable chance of
being selected for award. Communication Mfg. Co., B-215978, Nov.
5, 1984, 84‑2 CPD ¶ 497 (a proposal which was initially in the
competitive range may be removed from further consideration for
award where the agency determines that the proposal does not
have a reasonable chance of being selected for award after the
proposal is revised.)
While Avar asserts that it was improper for the agency to
eliminate its proposal from the competition because the RFP
required the agency to weigh technical merit more heavily than
price, our Office has previously concluded that in determining
the competitive range, price is a proper factor to consider and
may emerge as the dominant factor, even where the solicitation
criteria place greater weight on technical factors than on
price. See Motorola, Inc., B-247937, B‑247937.2, Sept. 9, 1992,
92‑2 CPD ¶ 334 at n.2; Systems Integrated, B-225055, Feb. 4,
1987, 87‑1 CPD ¶ 114 at 3-4; Jack Faucett Assocs., B-224414,
Sept. 16, 1986, 86-2 CPD ¶ 310 at 2. Thus, we find that the
agency’s decision to eliminate Avar’s proposal from the
competitive range did not violate the solicitation’s evaluation
scheme. (Avar Consulting, Inc.
B-410308: Dec 8, 2014) (pdf)
Contracting
agencies are not required to retain a proposal in a competitive
range where the proposal is not among the most highly rated or
where the agency otherwise reasonably concludes that the
proposal has no realistic prospect of award. Federal Acquisition
Regulation § 15.306(c)(1); Wahkontah Servs., Inc., B-292768,
Nov. 18, 2003, 2003 CPD ¶ 214 at 4. Where a proposal is
technically unacceptable as submitted and would require major
revisions to become acceptable, exclusion from the competitive
range is generally permissible. CMC & Maint., Inc., B-290152,
June 24, 2002, 2002 CPD ¶ 107 at 2. Proposals with significant
informational deficiencies may be excluded, whether the
deficiencies are attributable to either omitted or merely
inadequate information addressing fundamental factors. American
Med. Depot, B-285060 et al., July 12, 2000, 2002 CPD ¶ 7 at 6-7.
In reviewing an agency’s decision to eliminate a proposal from
the competitive range, we will not evaluate the proposal anew,
but rather, we will examine the agency’s evaluation to ensure it
was reasonable and in accord with the provisions of the
solicitation; in this regard, a protester’s mere disagreement
with an agency’s evaluation does not establish that the
evaluation was unreasonable. CMC & Maint., Inc., supra.
Here, the record supports the agency’s finding that Kaseman’s
proposal failed to include an approach to accomplish the
requirements of the PWS, as required by the solicitation. As
discussed above, the solicitation expressly required offerors to
submit a proposal volume consisting of the “approach” that the
offeror would use “to accomplish the requirements of the [PWS].”
RFP at 84. Further, the solicitation advised offerors that the
agency would evaluate “the feasibility of the offeror’s approach
to accomplish the requirements of the [PWS].” Id. at 93. Despite
these solicitation provisions, the DTMA volume of Kaseman’s
proposal included almost no discussion or detail regarding how
Kaseman would accomplish the numerous, specific requirements
contained in the PWS. See AR, Tab 11-1, Kaseman Proposal, vol.
II, DTMA. Instead, the bulk of Kaseman’s DTMA volume provided
general information about the firm and its teaming partners and
discussed their practices and procedures for performing a
professional services contract. See id. There was essentially no
discussion of specific measures that Kaseman would take to
accomplish the particular requirements of this solicitation. Id.
Accordingly, we find that the agency reasonably assessed a
deficiency to Kaseman’s proposal for a failure to include an
approach to accomplishing the PWS requirements, as required by
the solicitation.
Kaseman asserts that this deficiency could have been corrected
through discussions and without a major revision to its
proposal. Comments at 10-13. We find that these assertions
provide no basis to object to the agency’s exclusion of
Kaseman’s proposal from the competitive range. As discussed
above, Kaseman’s proposal included essentially no explanation of
how the firm would accomplish the solicitation’s specific
requirements. Because the solicitation expressly instructed
offerors to provide an approach to accomplishing the
requirements and informed offerors that the feasibility of the
approach would be evaluated, we think it is fair to say that
providing such an approach was a core requirement for proposals.
Considering that Kaseman’s proposal lacked this fundamental
element, we conclude that the agency reasonably determined that
the proposal would require a major re-write or revision to be
considered for award. Although Kaseman argues that it could have
corrected the issue through discussions and a proposal revision,
an agency is not required to include in the competitive range a
proposal that requires major revisions to be made acceptable.
CMC & Maint., Inc., supra. (Kaseman,
LLC, B-407797, B-407797.2, Feb 22, 2013) (pdf)
CeReTechs objects
to the exclusion of its proposal from the competitive range,
arguing that it prepared its price proposal in accordance with
the instructions provided by the agency. Specifically, CeReTechs
contends that the agency’s answers to vendors’ questions
conflicted with the RFP, providing for distance-based pricing,
and indicating that the bandwidth may not be available in some
of the ANORN regions. Protest at 9-11.
Our Office will review an agency’s evaluation and exclusion of a
proposal from the competitive range for reasonableness and
consistency with the solicitation criteria and applicable
statutes and regulations. Outreach Process Partners, LLC,
B-405529, Nov. 21, 2011, 2011 CPD ¶ 255 at 3. In this regard,
contracting agencies are not required to retain in the
competitive range proposals that are not among the most highly
rated or that the agency otherwise reasonably concludes have no
realistic prospect of being selected for award. Federal
Acquisition Regulation (FAR) § 15.306(c); Wahkontah Servs.,
Inc., B-292768, Nov. 18, 2003, 2003 CPD ¶ 214 at 4. Proposals
with significant informational deficiencies may be excluded,
whether the deficiencies are attributable to omitted or merely
inadequate information addressing fundamental factors. American
Med. Depot, B-285060 et al., July 12, 2000, 2002 CPD ¶ 7 at 6-7.
The determination of whether a proposal is in the competitive
range is principally a matter within the judgment of the
procuring agency. Dismas Charities, Inc., B-284754, May 22,
2000, 2000 CPD ¶ 84 at 3. A protester’s mere disagreement with
the agency’s evaluation does not show that it lacked a
reasonable basis. Government Telecomms., Inc., B-299542.2, June
21, 2007, 2007 CPD ¶ 136 at 4.
Here, the record shows that CeReTechs’ proposal deviated
materially from the pricing requirements set forth in the RFP
and was therefore unacceptable. Specifically, CeReTechs’
provision of multiple, overlapping prices for microwave
communications made it impossible for the agency to calculate a
fixed-price for CereTechs or compare CeReTechs’ prices with
those of other offerors. Furthermore, CeReTechs proposed
conditional prices for the ANORN bandwidth, while the RFP called
for award of fixed-price task orders for all of the listed
regions. Where a solicitation requests offers on a fixed-price
basis, an offer that is conditional, and not firm, cannot be
considered for award. Omega World Travel, Inc.; Sato/Travel,
Inc., B–288861.5 et al., Aug. 21, 2002, 2002 CPD ¶ 149 at 6.
Because the agency reasonably found CereTechs’ proposal
unacceptable, the proposal was properly excluded from the
competitive range. See NSR Solutions, Inc., B-406337,
B-406337.2, Apr. 18, 2012, 2012 CPD ¶ 154 at 2 (“It is well
settled that a technically unacceptable proposal cannot be
considered for award, and thus properly may be excluded from the
competitive range.”) (CeReTechs
Ltd., B-406873.3, Sep 25, 2012) (pdf)
Beyel also
complains that the agency should not have included NOSAT’s
proposal in the competitive range, because NOSAT’s initial
proposal should have been found to be technically unacceptable
on the basis of its allegedly low fuel consumption rates.
This argument is without merit. Even if the agency concluded
that NOSAT’s fuel consumption rates were too low such that this
was a deficiency (which, as explained above, the agency did
not), there is no requirement preventing an agency from
including a technically unacceptable proposal in the competitive
range for the purpose of conducting discussions. The
determination of whether a proposal is in the competitive range
is principally a matter within the sound judgment of the
procuring agency. Dismas Charities, Inc., B-284754, May 22,
2000, 2000 CPD ¶ 84 at 3. While exclusion of technically
unacceptable proposals is permissible, it is not required. Grove
Resource Solutions, Inc., B-296228, b-296228.2, July 1, 2005,
2005 CPD ¶ 133 at 3-4. A fundamental purpose in conducting
discussions is to determine whether deficient proposals are
reasonably susceptible of being made acceptable. Id. at 4.
(Beyel Brothers, Inc.,
B-406640,B-406640.2, Jul 18, 2012) (pdf)
The protester
argues that both the evaluation of its own proposal and the
agency’s competitive range determination were unreasonable. In
the latter connection, Arc-Tech contends that the agency failed
to consider price in determining the competitive range and
instead based its determination as to which proposals were
included on an arbitrary technical cut-off score.
The determination of whether a proposal is in the competitive
range is principally a matter within the reasonable exercise of
discretion of the procuring agency. Smart Innovative Solutions,
B-400323.3, Nov. 19, 2008, 2008 CPD para. 220 at 3. In reviewing
an agency’s evaluation of proposals and subsequent competitive
range determination, we will not evaluate the proposals anew in
order to make our own determination as to their acceptability or
relative merits; rather, we will examine the record to determine
whether the evaluation was reasonable and consistent with the
evaluation criteria. Foster-Miller, Inc., B-296194.4,
B-296194.5, Aug. 31, 2005, 2005 CPD para. 171 at 6.
Here, based upon our examination of the record, we conclude that
the agency’s competitive range determination was unreasonable in
that there is no evidence that price was considered in deciding
whether a proposal should be included or excluded. In this
connection, we recognize that an agency may properly exclude a
technically unacceptable proposal from the competitive range
regardless of its price. TMC Dev. Corp., B-296194.3, Aug. 10,
2005, 2005 CPD para. 158 at 4. We also recognize that an agency
has the discretion to exclude a technically acceptable proposal
that is not among the most highly rated proposals where it
determines that the number of most highly rated proposals that
might otherwise be included in the competitive range exceeds the
number at which an efficient competition can be conducted
(provided that the solicitation notifies offerors, as the RFP
here did, that the competitive range might be limited for
purposes of efficiency). See FAR sect. 15.306(c)(2); Computer &
Hi-Tech Mgmt., Inc., B‑293235.4, Mar. 2, 2004, 2004 CPD para. 45
at 6. An agency may not exclude a technically acceptable
proposal from the competitive range, however, without taking
into account the relative cost of that proposal to the
government. Kathpal Techs., Inc.; Computer & Hi-Tech Mgmt.,
Inc., B-283137.3 et al., Dec. 30, 1999, 2000 CPD para. 6 at 9;
Meridian Mgmt. Corp., B‑285127, July 19, 2000, 2000 CPD para.
121 at 4. That is, an agency may not exclude a technically
acceptable proposal from the competitive range simply because
the proposal received a lower technical rating than another
proposal or proposals, without taking into consideration the
proposal’s price. A&D Fire Protection Inc., B‑288852, Dec. 12,
2001 CPD para. 201 at 3. Similarly, an agency may not limit a
competitive range for the purposes of efficiency on the basis of
technical scores alone. See Kathpal Techs., Inc.; Computer &
Hi-Tech Mgmt., Inc., supra, at 9-10.
In this case, the record shows that Arc-Tech’s proposal was
excluded from the competitive range not because it had been
determined technically unacceptable, but because it was not
among the most highly rated proposals technically. While the
competitive range determination and the technical evaluation
panel (TEP) report both label the protester’s proposal
“unacceptable,” neither of those documents provides any
explanation for such a finding, and there is no support for it
anywhere else in the record. On the contrary, the score sheets
of the individual evaluators reflect ratings of [deleted]. In
fact, it is apparent from the TEP report--in particular, the
statement that “the results [of the individual technical
evaluations] were averaged to provide a total score to determine
whether the company was in the competitive range or not,” TEP
Report, Oct. 6, 2008, at 1--that the evaluators used the
offerors’ technical scores to determine whether their proposals
should be included in the competitive range, and that proposals
excluded from the competitive range based on their technical
scores were, simply as a consequence of their exclusion, labeled
unacceptable. Further, there is no indication in the record that
the agency considered the protester’s proposed price as part of
the competitive range determination. In sum, because the record
shows that the agency’s decision to exclude the protester’s
proposal from the competitive range was based on its technical
score alone--without consideration of its relative cost to the
government and without a documented finding that the proposal
was unacceptable--the decision was improper, and on that basis
we sustain Arc-Tech’s protest.
We recommend that the agency make a new competitive range
determination, taking into consideration offerors’ proposed
prices, as well as their technical scores.[6] We also recommend
that the agency reimburse the protester for its cost of filing
and pursuing the protest, including reasonable attorneys’ fees.
4 C.F.R. sect. 21.8(d)(1) (2008). The protester’s certified
claim for costs, detailing the time spent and cost incurred,
must be submitted to the agency within 60 days after receiving
this decision.
The protest is sustained. (Arc-Tech,
Inc., B-400325.3, February 19, 2009) (pdf)
Cambridge alleges that the agency impermissibly reopened the
competitive range to conduct discussions with Chugach and Sim-G,
whose initial proposals were previously determined technically
marginal overall. Protest at 3. It asserts that since the
proposals of the remaining small business offerors received
evaluation ratings that were not acceptable, i.e., satisfactory,
the set-aside should be withdrawn and the procurement recompeted
on an unrestricted basis. Protester's Comments at 4-6.
The decision to establish a competitive range and the
determination whether a proposal should be included therein is
principally a matter within the sound judgment of the procuring
agency. Dismas Charities, Inc., B-284754, May 22, 2000, 2000 CPD
para. 84 at 3. The significance of the weaknesses and/or
deficiencies in an offeror's proposal, within the context of a
given competition, is a matter for which the procuring agency
is, itself, the most qualified entity to render judgment. Our
Office will review that judgment only to ensure it was
reasonable and in accord with the solicitation provisions; a
protester's mere disagreement with an agency's judgment does not
establish that the judgment was unreasonable. Albert Moving &
Storage, B-290733, B-290733.2, Sept. 23, 2003, 2003 CPD para. 8
at 6; CMC & Maint., Inc., B-290152, June 24, 2002, 2002 CPD para.
107 at 2.
We find Cambridge's argument that the agency improperly
established a revised competitive range comprised of allegedly
technically unacceptable proposals without merit. Under the
regulatory scheme applicable here, the contracting officer was
required to establish a competitive range comprised of all of
the most highly rated proposals based on the "ratings of each
proposal against all evaluation criteria." Federal Acquisition
Regulation (FAR) sect. 15.306(c)(1). As mentioned previously, of
the remaining small business offerors, the initial proposals
submitted by Chugach and Sim-G were determined to be the most
highly rated based on the overall technical rating of marginal.
That is, the agency evaluators concluded that any errors or
deficiencies in the proposals could be corrected through
discussions without a major rewrite or major revision of
proposals.
Moreover, contrary to the protester's view, the solicitation did
not require the inclusion of only technically acceptable
proposals in the competitive range. Rather, as noted above,
section M of the solicitation simply mandated that to be
considered for award, proposals had to receive at least an
acceptable rating under the non-price evaluation factors. In any
event, as the agency and Chugach both argue, based on the
initial evaluation of proposals the two offerors included in the
revised competitive range were determined capable of performing
the required effort, and Cambridge has not shown otherwise.
Since the record indicates that neither Chugach's or Sim-G's
initial proposal were rated unsatisfactory under any non-price
factor, we find the contracting officer reasonably concluded
that the agency could receive offers from these two small
businesses at fair market prices if discussions were conducted
with both concerns. In short, we are not persuaded by, and
nothing in the record supports, the protester's contention that
the agency was required to withdraw the set-aside and reissue
the solicitation on an unrestricted basis.
Finally, the protester maintains that the agency impermissibly
reopened the competitive range despite a FAR provision
prohibiting it to do so. The provision in question provides as
follows:
If an offeror's proposal is eliminated or otherwise removed from
the competitive range, no further revisions to that offeror's
proposal shall be accepted or considered.
FAR sect. 15.307(a). Under this provision, the contracting
agency is prohibited from accepting further proposal revisions
from an offeror where the offeror's proposal is excluded from
the competitive range. In our view, this provision does not
address the situation where, as here, the agency decides to
establish a new and/or revised competitive range; it would be
unreasonable to interpret this provision to effectively deprive
the agency of the discretion to establish a new and/or revised
competitive range, to conduct discussions with competitive range
offerors, or to evaluate revised proposals. In fact, FAR part 15
recognizes the authority to make successive competitive range
determinations albeit generally with the intent of narrowing the
competitive range. However, GAO consistently has upheld the
agency's authority to establish successive competitive ranges.
Dynacs Eng'g Co., Inc., B-284234 et al., Mar. 17, 2000, 2000 CPD
para. 50 at 4; see also FAR sect. 15.306(c)(3).
Here, we have already concluded that the contracting officer
reasonably determined that of the remaining offerors, Chugach's
and Sim-G's proposals were the most highly rated, and our review
of the record shows that this determination was consistent with
the terms of the solicitation and the applicable procurement
regulations. As a result, the contracting officer's decision to
establish a revised competitive range and conduct discussions
with these two offerors was reasonable. (Cambridge
Systems, Inc., B-400680; B-400680.3, January 8, 2009)
(pdf)
Where, as here, a
protest challenges an agency’s evaluation and exclusion of a
proposal from the competitive range, we first review the
propriety of the agency’s evaluation of the proposal, and then
turn to the agency’s competitive range determination. Government
Telecomms., Inc., B-299542.2, June 21, 2007, 2007 CPD para. 136
at 4; Americom Gov’t Servs., Inc., B-292242, Aug. 1, 2003, 2003
CPD para. 163 at 4. In reviewing such protests, we do not
conduct a new evaluation or substitute our judgment for that of
the agency, but examine the record to determine whether the
agency’s judgment was reasonable and in accordance with the
terms of the solicitation and applicable procurement statutes
and regulations. Wahkontah Servs., Inc., B-292768, Nov. 18,
2003, 2003 CPD para. 214 at 4. An offeror’s mere disagreement
with the agency’s evaluation is not sufficient to render the
evaluation unreasonable. Ben-Mar Enters., Inc., B-295781, Apr.
7, 2005, 2005 CPD para. 68 at 7. As explained in detail below,
based upon our review of the record, HUD’s evaluation of
Lakeside’s proposal and the subsequent exclusion of Lakeside’s
proposal from the competitive range were reasonable and
consistent with the solicitation. The record reflects that
Lakeside’s technical proposal was downgraded in large part
because the information provided lacked sufficient detail for
the agency to determine that Lakeside would be able to
successfully comply with the RFP’s requirements. Although we do
not here specifically address all of the protester’s arguments
about the evaluation of its proposal, we have fully considered
all of them and find that they afford no basis to question the
agency’s evaluation. With regard to HUD’s evaluation of its
proposal under the technical and management approach factor, the
protester contends that, contrary to the TEP’s findings, the
proposal clearly described how the firm would be able to handle
the increase in work (i.e., closing services for Michigan)
without increasing its staff. Lakeside contends, for example,
that its proposal stated that all of the individuals listed
would perform the Michigan work and that they were committed to
the contract. The protester also asserts that, given the
technology and networking software described in Lakeside’s
proposal, it is quite simple to perform any needed closing
service tasks from Ohio or the local Michigan offices. Further,
Lakeside argues, because it is a fully-licensed “National
Producer” able to do work in all 50 states, the company
possessed the ability to “move into any [new] State and be up
and running as a fully functioning title company within no time
at all.” Comments at 5-6. Notwithstanding the offeror’s view
that its proposal had adequately addressed the technical and
management approach factor, Lakeside does not dispute the TEP’s
finding that its headquarters personnel would not in fact be
working 100 percent of their time on the Michigan contract, or
that its proposal failed to disclose the intended office
locations of its key personnel. Lakeside also does not dispute
the TEP’s findings that its proposal provided no methodology for
determining the number of closers needed, that the proposal did
not explain how interactions, communications, and logistics
would be handled between its various offices, or that Lakeside’s
proposed staff lacked closing experience. Rather, Lakeside
essentially argues that the TEP’s judgment that there existed
considerable doubt about the firm’s ability to meet the PWS
requirements was unreasonable. We find the protester’s challenge
to the agency’s evaluation here amounts to mere disagreement
with the agency’s judgment and, thus, does not establish that
the evaluation was unreasonable. JAVIS Automation & Eng’g, Inc.,
B-293235.6, Apr. 29, 2004, 2004 CPD para. 95 at 5. Lakeside also
argues that the TEP’s evaluation of its proposal under the prior
experience factor was improper. Specifically, the protester
asserts that the agency evaluators believed that Lakeside had no
experience in Michigan, although its proposal made explicit that
the firm was currently closing properties and issuing policies
in Michigan. Comments at 4-5. Lakeside’s assertion here,
however, is based on the statements of an individual evaluator,
and the record shows that these statements were not carried
forward into the agency’s consensus evaluation report. See AR,
Tab 9, TEP Report, at 68. Since it was the TEP final report upon
which the contracting officer relied in making his competitive
range determination, Lakeside’s objections to the statements of
an individual evaluator provide us with no basis to question the
competitive range determination. See Instrument Control Serv.,
Inc., B-285776, Sept. 6, 2000, 2000 CPD para. 186 at 3 n.6.
Given our determination that the agency’s evaluation of
Lakeside’s proposal was reasonable and consistent with the
solicitation, and in view of the agency’s conclusion that the
proposal was unacceptable as a result of the weaknesses and
deficiencies identified in the evaluation, we find that it
likewise was reasonable for the agency to conclude that
Lakeside’s proposal had no reasonable chance for award and to
exclude Lakeside’s proposal from the competitive range. See TMC
Design Corp., B-296194.3, Aug. 10, 2005, 2005 CPD para. 158 at
5; Network Sys. Solutions, Inc., B-249733, Dec. 14, 1992, 92-2
CPD para. 410 at 4. (Lakeside
Escrow & Title Agency, Inc., B-310331.3, January 7, 2008) (pdf)
The Federal Acquisition Regulation (FAR) provides that an agency
"shall establish a competitive range comprised of all of the
most highly rated proposals." FAR sect. 15.306(c)(1). Although
agencies are not required to retain proposals in the competitive
range that the agency reasonably concludes have no realistic
chance for award, SDS Petroleum Prods., Inc., B-280430, Sept. 1,
1998, 98-2 CPD para. 59 at 5, where, as here, a determination to
exclude a proposal is based entirely on the proposal’s higher
evaluated cost, the agency’s cost realism analysis must be
reasonably thorough, accurate and complete. See SGT, Inc.
B-294722.4, July 28, 2005, 2005 CPD para. 151. Where an agency’s
cost realism analysis reflects material errors or flawed
assumptions it cannot be considered reasonable. Future-Tec Mgmt.
Sys, Inc., B-283793, Mar. 20, 2000, 2000 CPD para. 59. Here, as
discussed in more detail below, the record establishes that the
agency’s cost realism analysis and its cost/price evaluation
contained various errors and, as a result, the agency’s
competitive range determination lacked a reasonable basis.
Further, the record does not reasonably support the contracting
officer’s determination that Global could not significantly
lower its evaluated cost/price in response to discussions. (Global,
A 1st Flagship Company, B-297235; B-297235.2, December 27,
2005) (pdf)
The determination of whether a proposal is in the competitive
range is principally a matter within the sound judgment of the
procuring agency. Dismas Charities, Inc., B-284754, May 22,
2000, 2000 CPD paragraph 84 at 3. While exclusion of technically
unacceptable proposals is permissible, it is not required.
Albert Moving & Storage, B-290733, B-290733.2, Sept. 23, 2002,
2003 CPD paragraph 8 at 6. The significance of the weaknesses
and/or deficiencies in an offeror's proposal, within the context
of a given competition, is a matter for which the procuring
agency is, itself, the most qualified entity to render judgment.
Our Office will review that judgment only to ensure it was
reasonable and in accord with the solicitation provisions, and a
protester's mere disagreement with an agency's judgment does not
establish that the judgment was unreasonable. Id.
Contrary to the protester's view, there is nothing under the
circumstances here that required the exclusion of Evolvent's
proposal from the competitive range. As mentioned above, there
is no requirement that an agency exclude a proposal that is
technically unacceptable as submitted. Here, the record includes
a relatively detailed analysis of the agency's decision to
include Evolvent's proposal in the competitive range (as well as
the agency's decision to exclude the proposals of other offerors).
See AR, Tab 13, Contract Review Board Presentation, at 16-17;
Tab 14, Contracting Officer's Determination of the Competitive
Range. The agency recognized that Evolvent would need to
acknowledge its receipt of the amendments in order for its
proposal to comply with the terms of the RFP. Moreover, the
agency also recognized that Evolvent's proposed labor rates were
significantly lower than those proposed by Grove (the other
competitive range offeror) and concluded that Evolvent should be
requested to provide price information that would allow the
agency to assess the realism of the firm's proposed labor rates.
See AR, Tab 13, Contract Review Board Presentation, at 15, 17. A
fundamental purpose in conducting discussions is to determine
whether deficient proposals are reasonably susceptible of being
made acceptable. See Aviate L.L.C. , B-275058.6, B-275058.7,
Apr. 14, 1997, 97-1 CPD paragraph 162 at 8. There is simply no
evidence in the record here to show that the agency unreasonably
concluded that Evolvent's proposal would have reasonable chance
of being selected for award if the firm received discussions
concerning its proposal. We conclude that the Navy reasonably
included Evolvent's proposal in the competitive range. (Grove
Resource Solutions, Inc., B-296228; B-296228.2, July 1,
2005) (pdf)
As noted above, the solicitation
permitted the agency to limit the number of proposals in the
competitive range to the greatest number that would permit an
efficient competition. Although JAVIS submitted an acceptable
proposal, its evaluation ratings were lower than those of the
proposals included in the competitive range; the agency
reasonably determined that a competitive range consisting of
those higher-rated proposals was the largest number that could
be permitted and still allow an efficient competition. In sum,
we conclude that the agency reasonably excluded JAVIS’s proposal
from the competitive range. (JAVIS
Automation & Engineering, Inc., B-293235.6, April 29, 2004)
(pdf)
Finally, CHM’s complains that the
agency impermissibly failed to ensure that the competitive range
was comprised of the greatest number of offerors that would
permit an efficient competition. In its view, an efficient
competition could be conducted even if proposals such as CHM’s,
which received an overall rating of green, were included in the
competitive range. The RFP specifically permitted the agency to
limit the number of proposals in the competitive range to the
greatest number that would permit an efficient competition. FAR
§ 15.306(c)(2). Here, the agency did so, selecting [DELETED]
proposals for inclusion in the competitive range. The record
shows that, while CHM submitted an acceptable proposal, its
proposal was not among the [DELETED] most highly rated ones. We
see no basis to question the agency’s determination that a
competitive range of [DELETED] proposals was the largest number
that could be permitted and still allow an efficient
competition. (Indeed, we believe the agency had the discretion
to establish a smaller competitive range.) On this record, the
agency reasonably excluded CHM’s proposal from the competitive
range. (Computer & Hi-Tech
Management, Inc., B-293235.4, March 2, 2004) (pdf) |