New
Scope contends that the task order award was improper
because Sparksoft quoted the JBoss software licenses as
open market items. In response, CMS alleges that it
properly issued the award pursuant to FAR § 8.402(f)
because no vendor could provide the JBoss software
licenses on a GSA schedule contract. We sustain the
protest because Scope's quotation provided the JBoss
software licenses on a GSA schedule contract and thus, the
agency could not include the same JBoss software licenses
on Sparksoft's order as open market items.
The FSS program, directed and managed by GSA, provides
federal agencies with a simplified process for obtaining
commonly used commercial supplies and services. FAR §
8.402(a). Orders placed using the procedures established
for the FSS program satisfy the requirement for full and
open competition. 41 U.S.C. § 152(3); FAR § 6.102(d)(3).
Non-FSS products and services may not be purchased using
FSS procedures; instead, their purchase requires
compliance with the applicable procurement laws and
regulations, including those requiring the use of
competitive procedures. See FAR § 8.402(f); Symplicity
Corp., B-291902, Apr. 29, 2003, 2003 CPD ¶ 89 at 4.
Here, the JBoss software licenses at issue are offered by
Carasoft. As explained above, Carasoft's GSA schedule
contract includes the JBoss software licenses as four
separate items. Under the prior CMS contract, Carasoft
offered a price discount to the incumbent contractor if
the four software licenses were purchased as a bundle
(i.e. JBoss Fuse + BRMS 16 core and JBoss Fuse + BRMS 64
core). While Carasoft assigns these two bundled products
separate product numbers from the four software licenses
on its GSA schedule, there is no dispute among the parties
that, aside from a price discount, the four JBoss software
licenses on Carasoft's schedule are the same software
licenses as those bundled for the price discount. In this
regard, whether ordering the bundled or unbundled
products, Carasoft provides four separate JBoss software
licenses.
The agency first asserts that its award was proper because
Scope's quotation did not include the JBoss software
licenses on Carasoft's GSA schedule contract as the
protester alleges. The agency explains that Scope's final
quotation provides, after listing the four software
licenses individually: "[The incumbent] had bundled
discount for Fuse + BRMS. GSA schedule does not offer
bundle discount." See AR, Tab 2q, Scope Revised Price
Quotation, ODC Tab, at 1. CMS contends that this reference
to the bundled price discount indicates that Scope did not
obtain the JBoss software licenses on Carasoft's GSA
schedule. We disagree.
Scope's quotation provided a spreadsheet with line entries
for each of its ODCs. Four of these line entries quoted
Carasoft's JBoss software licenses and listed Carasoft's
schedule number, Carasoft's GSA schedule price, and a
discounted price Scope received from Carasoft for this
procurement. Id. As stated above, the entries also
included a note referencing the price discount received by
the incumbent. Id. On this record, we find no basis to
support the agency's conclusion that Scope quoted the
bundled open market software. Scope's quotation provided
all the necessary information for the agency to confirm
that Scope was offering the four separate JBoss software
licenses on a GSA schedule (i.e. Carasoft's GSA schedule
number, GSA schedule price, and a price discount). Had the
agency reviewed this information, the agency could not
have reasonably concluded that Scope failed to quote these
items on a GSA schedule. Scope's reference to the
incumbent price discount simply acknowledged that the
discount was not available on a GSA schedule. Accordingly,
we find the agency's conclusion that Scope failed to
provide the JBoss software licenses on a GSA schedule was
unreasonable.
We also find that the agency's next argument--that CMS
could properly rely on Carasoft's bundle-item price
discount to support its claim that no vendor could provide
these items on a GSA schedule--is unreasonable. The agency
asserts that Sparksoft was forced to quote the bundled
JBoss software licenses as open market items because they
are not sold on a GSA schedule. However, as explained
above, the software licenses were, in fact, available on
GSA schedule contracts as four separate items. Indeed, the
exact software licenses quoted in Sparksoft's proposal as
open market items were quoted by Scope on Carasoft's GSA
schedule. While the agency makes much of the fact that
Carasoft provides different product numbers for these
software licenses, whether bundled or unbundled, and
provides a price discount for the bundled items, the
agency's claim that the price discount prevents Sparksoft
from quoting these items on a GSA schedule is unreasonable
and circumvents the very purpose of the FSS. That is, to
award contracts to vendors quoting scheduled items.
Rapiscan Sys., Inc., B-401773.2, B-401773.3, Mar. 15,
2010, 2010 CPD ¶ 60 at 3 (citing general rule that all
items under an FSS solicitation must be included on the
successful vendor's FSS contract). Accordingly, we find
that the agency could not reasonably rely on a bundle-item
price discount as a basis to find that the JBoss software
licenses were not available on a GSA schedule.
In sum, we find that the agency unreasonably concluded
that Scope did not provide the JBoss software licenses on
a GSA schedule and that no vendor could provide these
items on a GSA schedule. Thus, we cannot find the agency's
inclusion of the open market items on Sparksoft's order
pursuant to FAR § 8.402(f) to be reasonable. In this
regard, FAR § 8.402(f) permits a contracting officer to
"add items not on the Federal Supply Schedule (also
referred to as open market items)" to a FSS task order
only if all applicable acquisition regulations pertaining
to the purchase of the items not on the FSS have been
followed. FAR § 8.402(f). Here, the JBoss software
licenses could not reasonably be considered to be "items
not on the Federal Supple Schedule" because they were
quoted by Scope on Carasoft's GSA schedule contract. For
these reasons we sustain the protest. We further conclude
that Scope, the only other vendor in the competition who
was favorably evaluated at a fair and reasonable price,
was prejudiced by the agency's inclusion of the open
market items because, but for these errors, the protester
could have had a substantial chance for award. See DRS
ICAS, LLC, B-401852.4, B-401852.5, Sept. 8, 2010, 2010 CPD
¶ 261 at 21-22. (Scope
Infotech, Inc. B-414782.4, B-414782.5: Mar 22, 2018)
Bluewater argues that the award is improper because the
transportation services sought by the solicitation are
outside the scope of DMC's schedule 48 contract. Protest
at 3-4. The protester contends that DMC's schedule 48
contract does not include, nor does it provide pricing
for, the transportation services required. Id. Bluewater
further alleges that the agency conceded, during
Bluewater's debriefing, that the Navy did not consider
whether the services were included in DMC's schedule
contract. Id.; Protester's Comments at 5. The protester
argues that the agency is precluded from accepting a
quotation based on a schedule contract that does not
include the services required by the task order.
Protester's Comments at 2-5.
The FSS program, directed and managed by GSA, gives
federal agencies a simplified process for obtaining
commonly used commercial supplies and services. FAR §
8.401(a). Orders placed using the procedures established
for the FSS program satisfy the requirement for full and
open competition. 41 U.S.C. § 259(b)(3); FAR §
6.102(d)(3). Non-FSS products and services may not be
purchased using FSS procedures; instead, their purchase
requires compliance with the applicable procurement laws
and regulations, including those requiring the use of
competitive procedures. Symplicity Corp., B-291902, Apr.
29, 2003, 2003 CPD ¶ 89 at 4. Where an agency orders from
an existing FSS, all items quoted and ordered are required
to be on the vendor's schedule contract as a precondition
to receiving an order. Science Applications Int'l Corp.,
B-401773, Nov. 10, 2009, 2009 CPD ¶ 229 at 2.
Here, the Navy argues that the transportation services are
within the scope of DMC's schedule 48 contract as
ancillary services necessary to complete the lodging
requirements of the task order. COSF/MOL at 4-5. The Navy
provides no legal authority for this assertion, nor does
it provide any evidence that DMC's schedule contract lised
these services or otherwise explain why the transportation
services are not required to be listed and priced on the
FSS contractor's schedule. Citing to the statement of work
for SIN 653-9, the Navy asserts that it requires vendors
to provide a "full range of services necessary to satisfy
Long Term Lodging requirements," including provision of
"shuttle services," and insists that transportation
services are therefore included in the vendors' schedule
48/SIN 653-9 contracts. COSF/MOL at 4-5.
More specifically, the agency contends that it may
purchase the services as "other direct costs" in
accordance with ordering guidelines issued by GSA. Id. at
6. In this regard, the agency relies on the following
language from these guidelines:
Other Direct Costs (ODCs) are charges
in direct support of a service. They are commercial
items. To the extent possible, all anticipated ODCs
associated with performance and within the scope of the
GSA Schedule contract should be offered as separately
listed items, and have an established contract price. .
. . GSA schedules currently provide an Ancillary
Supplies and/or Services [SIN] that can support supplies
or services from a specific schedule. Note these
supplies and services can only be purchased in support
of other supplies/services available through that
specific Schedule or SINs listed in the description.
Id., citing GSA Ordering Guidelines,
http://www.gsa.gov/portal/content/200369 (last visited
Aug. 28, 2017). The Navy also cites our decision in
Singhal & Co., Inc., B-412787, May 31, 2016, 2016 CPD ¶
156, as support for the agency's assertion that the
transportation services here were appropriately treated as
other direct costs in support of the lodging requirement.
Id.
On this record, and as explained below, we find the Navy's
assertions unavailing. The agency's argument that the
transportation services were properly awarded as "other
direct costs" is incorrect. While the Navy cites language
from the GSA ordering guidelines to support its premise,
we find that language contradicts the agency's position.
As shown above, the guidelines state that "all anticipated
ODCs associated with performance and within the scope of
the GSA Schedule contract should be offered as separately
listed items, and have an established contract price." GSA
Ordering Guidelines, supra (emphasis added). On this
record, the transportation services proposed by DMC do not
meet this requirement here, as they are not listed on
DMC's schedule and have no established contract price.
In the context of a procurement conducted under FSS
procedures, other direct costs are "charges in direct
support of a service," and must be within the scope of an
FSS contract and have established prices. See GSA Ordering
Guidelines, Other Direct Costs, supra. Here, ground
transportation is a distinct service required to perform
the task order and not merely required to support the
provision of lodging services. Further, while the
statement of work for SIN 653-9 provides a mechanism to
include such additional services, DMC's schedule contract
does not describe or provide pricing for transportation
services. Because the services were neither described nor
priced in DMC's schedule 48 contract, they are beyond the
scope of that contract and cannot be ordered as other
direct costs.
The agency's reliance on our decision in Singhal is also
misplaced. That protest of an FSS procurement involved a
challenge of an agency's price evaluation of open market
items that the protester had offered, where the RFQ
limited the value of orders that could be placed for open
market items to $3,500. Here, as the agency asserts
repeatedly in the record, the transportation services were
not being procured as open market items. See COSF/MOL at
2, 5, 6. Further, in Singhal, the RFQ specified that where
an "other direct cost" item did not have an applicable
schedule or SIN, it was to be identified as an open market
item. Singhal & Co., Inc., supra, at 2.
It is undisputed that the awardee's schedule 48 contract
does not include a SIN for transportation services or
otherwise list pricing for transportation services. Agency
Supp. Filing at 1. The Navy's acceptance of DMC's
quotation and award of the task order was improper
because, as noted above, an agency cannot lawfully use the
FSS ordering procedures to order services that are not
included on a vendor's schedule contract. Symplicity
Corp., supra, at 5. The agency does not refute the
protester's contention that it failed to consider whether
the required services were included on the awardee's
schedule contract, nor does the record document such a
determination. We sustain the protest on this basis.
When a concern arises that a vendor is offering services
outside the scope of its schedule contract, the relevant
inquiry is whether the services offered are actually
included on the vendor’s contract, as reasonably
interpreted. KPMG et al., supra, at 7. In this regard, our
Office will consider whether the function being sought
under a particular solicitation is the same as the
function covered under a vendor’s schedule contract. Id.
Here, as we explain below, we sustain the protest because
the record demonstrates that DHS did not reasonably
consider whether the cloud services offered by Knight
Point through its subcontractors were within the scope of
Knight Point’s GSA schedule contract. Rather, the agency
considered only whether the cloud systems offered by
Knight Point were listed by brand name on Knight Point’s
GSA schedule contract, which was not a requirement of the
solicitation.
It is undisputed that Knight Point’s GSA schedule contract
does not list, by brand name, the [DELETED] cloud systems
offered by Knight Point’s subcontractors. See AR, Tab 7c,
Knight Point GSA Pricing Schedule, Vol. III, Tab B, 49-54.
See also Protest at 2 (Knight Point’s “GSA schedule
contract does not define its cloud service on a brand-name
basis[.]”). Although Knight Point recognizes that some
schedule holders offer the services of FedRAMP authorized
cloud service providers by brand name, Knight Point does
not structure its approach in this manner. Comments at 15
n.3. Rather, as Knight Point explained in its quotation,
it adopts a “[DELETED]” approach, which allows
“[DELETED].” AR, Tab 7b, Knight Point Business and Price
Quote, Vol. II, Tab C, at 1. In other words, Knight
Point’s schedule contract includes [DELETED]. AR, Tab 7a,
Knight Point Technical Quote, Vol. I, Sec. 2.3, at 2.
(Bluewater Management Group, LLC
B-414785: Sep 18, 2017)
Knight Point further explains its GSA schedule contract as
follows: “[DELETED][.]” Protest at 15. As a result,
“[DELETED].” AR, Tab 7c, Knight Point GSA Pricing
Schedule, Vol. III, Tab B, at 49. In this regard,
“[DELETED].” Protest at 16. Knight Point asserts that this
flexible approach enables it to include all [DELETED]
FedRAMP authorized cloud systems provided by its
subcontractors while obviating the need to make constant
updates to its GSA schedule contract. AR, Tab 7a, Knight
Point Technical Quote, Vol. I, Sec. 2.3, at 2; Protest at
1.
With respect to the subject acquisition, Knight Point
contends that the services and functions offered by its
proposed subcontractors fall within the item numbers and
categories on its schedule contract. Comments at 15. As
noted above, the solicitation sought commercial,
commodity-based IaaS cloud computing services. RFQ at 6;
MOL at 3-4. Knight Point points out that its schedule
contract lists generic product names and descriptions of
cloud computer services that include the services the
agency solicits here, such as: bandwidth to customer; data
transfer; public IP; LAN to LAN IPSEC Tunnel; Gb storage;
a la carte CPU and a la carte RAM; bundled compute
resources; installation services, etc. Comments at 15. For
this reason, Knight Point represents that the services and
functions it offers in this acquisition are the same as
those included on its schedule contract. Id. at 15-16.
In response, the agency does not dispute that the relevant
inquiry is whether the services offered--as opposed to the
brand names--are included on the vendor’s contract. Supp.
MOL at 7 (“It is not a question of brand name, but more
critically a review of the types of services that Knight
Point is permitted to offer on their GSA Schedule
contract.”); id. at 6 (“The specific inquiry by the Agency
in this protest is not the brand name, but as provided in
KMPG, a review of the GSA Schedule contract to determine
if ‘the services offered are actually included on the
vendor’s contract, as reasonably interpreted.’”) (citing
KPMG et al., supra, at 7). The agency then contends,
without further explanation, that its technical evaluation
was reasonable because “Knight Point’s proposed
subcontractor cloud services that are not offered on their
schedule contract.” Supp. MOL at 6 (citing COS at 12).
Despite the agency’s contention, the record reflects that
DHS failed to determine, or failed to document its
determination of, whether the proposed subcontractors’
cloud services are within the scope of Knight Point’s
schedule contract. Rather, the agency’s evaluators merely
examined whether the [DELETED] cloud systems offered by
Knight Point and its subcontractors were listed by brand
name on Knight Point’s schedule contract, and, finding
that they were not, the evaluators declined to credit
Knight Point for [DELETED] of its [DELETED] FedRAMP
authorized IaaS cloud systems. AR, Tab 13, Final Technical
Evaluation Report, at 14 (concluding that “no credit for
these [DELETED] [cloud service providers] was given under
the factor for [cloud service providers], as they were not
on the quoter[’s] GSA schedule contract[.]”).
To the extent that the agency is contending that
“services” in the context of cloud computing services
should be defined not as services, but rather as discrete
brand name cloud systems, we note that the agency does not
explicitly make this argument. Nor does the agency provide
any authority for viewing cloud computing services in this
manner. Moreover, we could not identify any support for
defining cloud computing services in this manner in the
solicitation. Importantly, GSA also does not make this
argument, despite providing input on three occasions
regarding this matter. See AR, Tab 17, Email from GSA Sr.
Contracting Officer, Dec. 16, 2016; Tab 23, Email from GSA
Sr. Contracting Officer, Mar. 23, 2017; Tab 24, GSA
Comments, May 11, 2017.
We sustain the protest because the agency has failed to
identify any requirement--either within the solicitation
or otherwise--that would restrict a vendor’s use of IaaS
cloud systems to those systems that were listed by brand
name on the vendor’s GSA schedule contract. Instead, the
agency simply assumes, without support, that in order for
a GSA schedule holder to offer services through a
subcontractor, it must include the brand name of the
subcontractor’s services on its schedule contract. We have
previously explained, however, that the relevant inquiry
is whether the services offered are actually included on
the vendor’s contract, as reasonably interpreted. KPMG et
al., supra, at 7. The record here does not demonstrate
that the DHS evaluators undertook this analysis. (Knight
Point Systems, LLC B-414183.3, B-414183.5: May 31,
2017)
T.S. Marshall argues that the agency improperly evaluated
its quotation as technically unacceptable. The firm
contends that if the content of the courses on its
schedule contract are considered, not just their titles,
it does offer the required courses. Protest at 1. The firm
also asserts that it has labor hour rates for a course
developer included on its FSS contract. Id.
When an agency announces its intention to order from an
existing FSS contract, all items quoted and ordered are
required to be on the vendor’s schedule contract as a
precondition to its receiving the order. U.S.
Investigations Services, Professional Services Division,
Inc., B-410454.2, Jan 15, 2015, 2015 CPD ¶ 44 at 3.
Our review of the record, including T.S. Marshall’s
quotation, confirms the agency’s conclusion that four of
the five courses offered by the protester are not included
on its schedule contract. Specifically, with the exception
of the Leadership for Non-Supervisors course, T.S.
Marshall’s FSS contract does not include any of the other
required courses. The record also shows that T.S.
Marshall’s FSS contract did not include any professional
services labor hour rates for developing new courses or
subject matter under SIN 874-4. Finally, although the
protester argues that the underlying content being
solicited by the agency is encompassed in the courses
included on its FSS contract, a review of T.S. Marshall’s
FSS contract shows that it is for the provision of
“off-the-shelf training packages” that do not include the
courses solicited by the agency.
The protest is denied. (T.
S. Marshall & Associates, Inc. B-413854: Dec 15, 2016)
As an initial matter, our review of
the record confirms that the agency reasonably evaluated
BCG’s quotation as providing services that were included
on BCG’s schedule contract. BCG holds a MOBIS schedule
contract with SIN 874-1, which offers three separate
“teams” identified as Team B, Team C, and Team D. AR, Tab
12, BCG Schedule Contract, at 1-9. As relevant here, BCG’s
schedule contract describes Team B as “an experienced
three (3) person BCG team” that receives “guidance and
project support from other resources, including partners
and senior experts, research staff, graphic artist
support, and administrative support.” Id. at 7.
Pursuant to the schedule contract, the support resources
are included in BCG’s team rate. Id. at 9. In its
quotation, BCG provided Team B from its GSA MOBIS schedule
contract. AR, Tab11, BCG Quotation, Price Volume, at 6-11.
Thus, the record reflects that BCG’s schedule contract
identifies a Team B made up of various personnel; BCG
provided Team B to perform the BPA; and the agency
established the BPA with BCG for its Team B (and labor
from teaming partner E&Y). Consequently, the protesters’
allegation that the vendor’s quotation provided services
outside the scope of its GSA schedule has no merit.
Similarly, that BCG’s pricing template identified
[DELETED] labor categories encompassed in Team B is
unobjectionable. In this respect, BCG’s staffing plan
identified the component team members included in Team B
(and as utilized in one of the vendor’s experience
examples), as well as the level of effort for those
individuals. See AR, Tab 10, BCG Quotation, Technical
Volume, at 18; RFQ at 26 (requiring a staffing plan of
“core management team” and other labor categories to be
utilized, as well as the level of effort for each
category). In its pricing template, BCG re‑listed the
personnel identified in its staffing plan under its Team B
labor category “[f]or evaluation in the
Government-provided [pricing] template.” AR, Tab 11, BCG
Quotation, Price Volume, at 3, 6-10. BCG also provided
detailed descriptions of each of the individual team
members. Id. at 11-14. Significantly, the individuals
listed on the pricing template are also described in BCG’s
GSA schedule contract. Compare id. at 6-10 with Tab 12,
BCG Schedule Contract, at 7. Given the flexible nature of
the information vendors were permitted to submit in their
pricing template, we see nothing improper with BCG having
identified the makeup of Team B in its template.
Moreover, we agree with the agency that the solicitation
was not limited to only those vendors that could provide
individual labor categories at hourly labor rates. To the
contrary, the RFQ simply required vendors to price all
labor categories expected to be utilized as part of the
engagement; it did not require hourly rates as a
prerequisite to be eligible for consideration. RFQ at 27.
In addition, vendors’ labor categories had to be
authorized under their GSA schedule contract, and the
prices for those labor categories could not exceed the GSA
schedule rates. Id. at 27, 30. Furthermore, the RFQ
expressly advised vendors that WHS expected “many
different technical approaches” in response to the
solicitation. Id. at 30 n.2. In this respect, the agency
clarified that the RFQ’s pricing template--which contained
10 rows for labor categories and included a “rate”
column--was only a notional example of what a vendor’s
quotation could provide. AR, Tab 6, RFQ Q&A, at 2 (“The
pricing template is just an example.”).
Here, the record reflects that BCG’s pricing template
identified Team B as one labor category at a weekly rate
of [DELETED] and with a level of effort of [DELETED]
weeks, as well as [DELETED] individual labor categories
from E&Y’s schedule contract. AR, Tab 11, BCG Quotation,
Price Volume, at 6-10. Additionally, BCG provided its Team
B at a weekly price that was lower than the weekly pricing
identified on its GSA Schedule. Id.; Tab 12, BCG Schedule
Contract, at 6. BCG’s quotation explained that its
approach was different than the approach of most other
schedule contractors because BCG’s labor categories “are
defined as a team of individuals based on a weekly
engagement.” AR, Tab 10, BCG Quotation, Technical Volume,
at 18. While the protesters object to BCG’s pricing and
team approach, we are unable to conclude that BCG’s
decision to provide Team B was inconsistent with the terms
of the solicitation or the vendor’s GSA schedule. Thus, we
deny the protester’s contention that the agency should
have rejected BCG’s quotation on this basis.
Equally unavailing is Deloitte’s assertion that BCG’s team
pricing structure results in BCG personnel being unable to
perform labor-hour or T&M task orders. In this respect,
Deloitte maintains that because GSA has not approved
hourly labor rates for the Team B personnel, only E&Y
personnel will be available for orders requiring hourly
rates. Deloitte complains that the agency did not
recognize this concern during its evaluation of
quotations.
By way of additional background, BCG’s technical solution
noted that in addition to its own personnel, it could also
provide staff from its team members and its teaming
partner to perform task orders under the BPA. AR, Tab 10,
BCG Quotation, Technical Volume, at ii. As noted above,
Team BCG included its CTA partner E&Y and [DELETED]
subcontractors (that were included in the Team B rate
structure). Id. at 17. The CTA between BCG and E&Y
identified BCG as the team leader and E&Y as a team
member. AR, Tab 10, BCG Quotation, Technical Volume, CTA
Appendix, at 1. Of relevance here, the CTA contemplated
that task orders could be issued directly to either BCG or
E&Y, and designated the company receiving the task order
as the task lead. Id. at 5.
Because Deloitte’s assertion revolves around the
flexibilities permitted pursuant to a CTA between two GSA
schedule contractors, our Office requested the views of
GSA on this issue. In its comments to our Office, GSA
explains that BCG personnel can perform labor-hour and/or
T&M task orders, and they can do so using E&Y’s individual
labor categories and hourly rates. GSA Comments (May 11,
2016) at 2. More specifically, GSA explains that if DoD
issues a task order that requires hourly rates, E&Y and
BCG can establish a subcontracting relationship whereby
“BCG personnel can be used and paid under E&Y’s pricing
structure.” Id. In GSA’s view, BCG can act as both a team
member at the BPA level and as a subcontractor at the
ordering level. Id. Moreover, GSA notes that if such a
relationship were to be established, the prime
contractor/subcontractor relationship would need to be
executed at the task order level. Id. at 3.
Based on GSA’s views regarding the flexibilities afforded
to GSA contractors in CTAs, as well as our review of the
CTA between BCG and E&Y, we find no merit to Deloitte’s
assertion that BCG personnel would be precluded from
performing certain tasks. Here, the CTA between BCG and
E&Y expressly contemplated that task orders could be
issued directly to either BCG or E&Y, and designated the
company receiving the task order as the task lead. AR, Tab
10, BCG Quotation, Technical Volume, CTA Appendix, at 5.
Additionally, BCG’s quotation represented that Team BCG
employs a “‘best athlete’ approach to each task order,”
meaning that the “firm that is best able to fulfill task
order requirements will complete the respective task
order.” AR, Tab 10, BCG Quotation, Technical Volume, at
17. Furthermore, the CTA framework between the two
companies corresponds with GSA’s notion that if BCG were
to perform as a subcontractor to E&Y, the relationship
would need to be executed at the task order level. AR, Tab
10, BCG Quotation, Technical Volume, CTA Appendix, at 5.
Thus, we disagree with Deloitte’s contention regarding the
availability of BCG personnel for all orders. Moreover,
the fact that WHS did not contemporaneously document the
potential for BCG to act as a subcontractor to E&Y on some
tasks does not, in our view, demonstrate a flawed
procurement.
In sum, based on our review of the record, BCG’s quotation
provided for services that were included on its schedule
contract; the RFQ did not preclude vendors from providing
a team-based approach to fulfilling the agency’s
requirements; and BCG personnel will be available to
perform all task orders pursuant to its CTA with E&Y.
Thus, KPMG’s, Deloitte’s, and PwC’s bases of protest
regarding the acceptability of BCG’s quotation are denied.
(KPMG LLP; Deloitte Consulting
LLP; PricewaterhouseCoopers Public Sector LLP
B-412732, B-412732.2, B-412732.3, B-412732.4, B-412732.5,
B-412732.6, B-412732.7: May 23, 2016) (pdf)
SOSI’s Proposed Labor
Category
AllWorld argues that the agency improperly found SOSI’s
quotation technically acceptable, despite the fact that it
quoted a labor category that does not contemplate
providing personnel qualified to perform the solicited
requirements. In this connection, the solicitation’s
performance work statement (PWS) provides, among other
things, that the linguists to be provided must be capable
of expressing themselves clearly and concisely both orally
and in writing in English and the local language; produce
idiomatic translations of non-technical material using
correct syntax and speech in both English and the local
language; and conduct consecutive, accurate translations
of ongoing conversations and activities in both English
and the local language. PWS at 5. The PWS also provides
that the proposed linguists may be required to live and
work in harsh desert environments, including living and
working in temporary facilities such as tents; serve
during a level of heightened state of threat; function
effectively and efficiently during extended periods of
high pressure and stress while maintaining a professional,
functional demeanor at the scenes of crimes, many of which
may be the result of violent or repugnant acts; function
as an integral member of a team of highly trained
professionals responsible for the safety and security of
U.S. military and civilian personnel; and operate
government-owned vehicles. PWS at 5-6.
AllWorld maintains that SOSI quoted just a single labor
category that does not include many of the duties that the
linguists are required to perform under the PWS, including
oral expression of translation capabilities, producing
idiomatic translations using correct syntax and speech,
and conducting consecutive, accurate translations of
ongoing conversations and activities. AllWorld notes that
SOSI’s quoted labor category also is confined to providing
written translations at a SOSI facility or site, and does
not contemplate providing services in what essentially
amounts to warzone locations with all of the attendant
difficulties and stresses. Finally, AllWorld points out
that SOSI was afforded a significant competitive advantage
by the agency’s acceptance of its quoted labor category
because the hourly rate for that category is substantially
lower than the rates for other SOSI FSS labor categories
that arguably could meet the requirements of the PWS.
GSA responds that it reasonably found SOSI’s quotation
technically acceptable. Specifically, GSA maintains that
no contractor’s FSS labor categories align precisely with
the requirements of any particular PWS, and that,
accordingly, the agency looked to the SOSI technical
quotation to determine what duties SOSI’s proposed
linguists would perform. According to the agency, SOSI’s
technical quotation offered a labor mix that would meet
the PWS requirements. GSA also points out that it
confirmed with SOSI that its quoted labor category
included all of the services required under the PWS.
We find that GSA unreasonably found the SOSI quotation
acceptable under the technical approach factor. The RFQ’s
technical approach evaluation factor required, among other
things, that firms provide a staffing plan. The RFQ
advised offerors as follows:
The Staffing Plan will be
evaluated on how well the Quoter addressed and described
the duties and responsibilities of each position and how
the positions interface with . . . each other. It will
also take into account the number of linguists by
language, clearance level, and proficiency level. The
Staffing Plan will measure . . . the Government’s
confidence . . . [in] how well the Quoter demonstrates
staffing the proposed personnel (to include the Base
requirement and the Optional requirement).
RFQ Instructions and
Evaluation Criteria at 6.
The record shows that SOSI quoted just a single labor
category to perform all of the linguist duties,
specifically, the category of “Translator Written
Translation--All Languages” which is described narratively
in SOSI’s FSS contract as follows:
Translates technical and
non-technical documents, audio and video recordings, and
other source media from and into English and the target
language. Reviews and edits translations produced by
others. Work performed at Contractor site.
AR, exh. 9b, SOSI FSS
Schedule Labor Categories, at 1.
This labor category, on its face, does not enumerate a
number of the necessary qualifications required for the
proposed linguists to perform the services called for
under the PWS. The “Translator Written Translation” labor
category does not include providing oral translation
services of any kind. It also expressly does not
contemplate providing linguist services in any location
other than a SOSI facility, nor does it contemplate
providing those services under what amount to extremely
stressful, war-zone-type conditions.
A review of the technical portion of the SOSI quotation
shows that it restates certain of the PWS requirements
relating to the services to be performed. AR, exh. 9, SOSI
Technical Quotation, at 20. SOSI’s quotation also includes
an organizational chart that identifies three categories
of linguists, “Senior Linguist/Site Lead,” Senior
Linguist” and “Linguist.” Id. at 11. However, these
particular labor categories are not included on--or
defined in--SOSI’s underlying FSS contract. Compare AR,
exh. 9, SOSI Technical Quotation, at 11, with AR, exh. 9b,
SOSI FSS Labor Category Definitions, and AR, exh. 9, SOSI
Price Quotation, FSS Labor Categories, at 8.
A review of SOSI’s price quotation shows that it is based
entirely on providing just one labor category of
linguists, namely, linguists that meet the definition of
the “Translator Written Translation” labor category quoted
above. AR, exh. 9, SOSI Price Quotation, at 4-6. This
amounts to a patent inconsistency in the SOSI quotation.
On the one hand, the SOSI technical quotation describes
various duties that correspond to certain PWS
requirements, and identifies three discrete labor
categories of linguists. On the other hand, its price
quotation is based on the hourly rate for a labor category
of linguists that clearly do not possess the
qualifications necessary to provide the services
contemplated by the PWS.
GSA claims that it clarified the SOSI quotation during the
acquisition, and an examination of the interchange between
GSA and SOSI demonstrates that GSA apparently recognized
the inconsistency in the SOSI quotation described above.
However, there was no reasonable basis for GSA to have
concluded, based on that exchange, that SOSI actually
would be providing linguists that met the requirements of
the PWS. The record of the exchange is as follows:
In the Labor Mix of the
Pricing Volume the labor categories and associated labor
rates used are Translator, Written Translation, All
Languages at a rate of $47.15 with escalation. The
position description for the labor category in the Price
List says "Translates technical and non-technical
documents, audio and video recordings, and other source
media from and into English and the target language.
Reviews and edits translations produced by others. Work
performed at Contractor site." However, in PWS section
4.1.1.1 (a) states "linguist shall be capable of: (a)
Perform clear and concise expression orally and in
writing (in both English and the local language).
SOSI Response: Yes.
AR, exh. 9d, Verbal Confer
Memo to File. Other than this memorialization of a verbal
exchange between SOSI and GSA, there is nothing in any of
the materials that comprise the SOSI quotation that could
be construed as a written representation on the part of
SOSI to staff the task order with linguists qualified to
provide all of the services contemplated under the PWS, or
to utilize a labor category under its FSS contract that
describes linguists that meet the RFQ’s requirements in
terms of their qualifications.
We note as well that GSA’s underlying premise--that SOSI
could identify a labor category under its FSS contract
that did not meet all of the requirements of the PWS, but
could somehow enhance or alter the narrative description
and qualifications of that labor category through the
technical portion of its quotation--reflects a fundamental
misunderstanding of the nature of FSS contracting. The
labor categories identified and described in each firm’s
underlying FSS contract are fixed, discrete, specific
labor category descriptions that are contractually binding
and not subject to alteration, just as the technical
specifications for products available under a firm’s FSS
contract are fixed, discrete, specific, contractually
binding, and not subject to alteration. See American
Systems Consulting, Inc., B‑294644, Dec. 13, 2004, 2004
CPD ¶ 247 at 10-11.
To the extent a quoted labor category description under a
firm’s FSS contract does not, in the words of GSA, “align
precisely” with the requirements of a given solicitation,
the firm may not properly alter the underlying labor
category description through the terms of its quotation.
Rather, where a firm’s quoted labor category description
does not align with the requirements of the solicitation,
it means that the quoted labor category does not meet the
requirements of the solicitation, and therefore cannot
serve as the basis for issuing a task order to the firm.
American Systems Consulting, Inc., supra. at 10-11. In
addition, to the extent that GSA seems to be suggesting
that it was unobjectionable to issue the task order to
SOSI because one or another of the labor categories under
its FSS contract may include the services to be performed,
that suggestion also misses the point because SOSI did not
actually quote any of the other labor categories under its
FSS contract. Id. at 10 n.4.
The record also shows that this inconsistency in the SOSI
quotation provided the firm with a significant competitive
advantage. The price per hour for “Translator Written
Translation” labor category under SOSI’s FSS contract is
$47.15. AR, exh. 9, SOSI Price Quotation, at 8. Other
labor categories under the SOSI FSS contract are
substantially more expensive. For example, the price for a
linguist providing simultaneous/consecutive interpretation
is $81.28 per hour.
(section deleted)
In the final analysis, it
was unreasonable for the agency to have found the SOSI
quotation acceptable under the technical approach factor
because it was based on providing linguists from a labor
category that was not qualified to perform the RFQ
requirements. While it is possible that there are other
labor categories under SOSI’s FSS contract that would meet
the qualifications for linguists identified in the RFQ,
SOSI did not actually quote any of these other labor
categories. It follows that, regardless of the agency’s
hypothetical recalculation of SOSI’s price, SOSI’s
quotation could not properly form the basis for issuance
of the task order. We therefore sustain this aspect of
SOSI’s protest. (AllWorld
Language Consultants, Inc. B-411481.3: Jan 6, 2016)
(pdf)
AmeriGuard asserts that not
all of the required guard services were part of Paragon’s
FSS contract in time to properly receive an order for
those items. In this regard, as a general matter, FSS
procedures provide agencies with a simplified process for
obtaining commonly used commercial supplies and services
at prices associated with volume buying. Federal
Acquisition Regulation (FAR) § 8.402(a). Section 152(3) of
title 41 of the United States Code provides that the
procedures established for the FSS program, although
streamlined, satisfy the requirement for full and open
competition in 41 U.S.C. § 3301(a)(1). 41 U.S.C. § 153(3);
FAR § 6.102(d)(3).
However, non-FSS products and services--frequently termed
“open market”--may not be purchased using FSS procedures;
their purchase requires compliance with otherwise
applicable procurement laws and regulations, including
those requiring the use of full competitive procedures.
Symplicity Corp., B-291902, Apr. 29, 2003, 2003 CPD ¶ 89
at 4. Thus, where an agency announces its intention to
order from an existing FSS, all items quoted and ordered
are required to be on the vendor’s schedule contract as a
precondition to its receiving the order. US Investigations
Services, Professional Services Division, Inc.,
B-410454.2, Jan. 15, 2015, 2015 CPD ¶ 44 at 3; Science
Applications Int’l Corp., B-401773, Nov. 10, 2009, 2009
CPD ¶ 229 at 2 n.1. The sole exception to this requirement
is for items that do not exceed the micro-purchase
threshold, since such items properly may be purchased
outside the normal competition requirements. See FAR §
2.101; Maybank Indus., LLC, B-403327, B‑403327.2, Oct. 21,
2010, 2010 CPD ¶ 249 at 4.
Here, the parties differ with regard to when Paragon’s FSS
contract was required to include the items for which the
order was issued. AmeriGuard asserts that a vendor must
have prices for all job classifications and locations on
its FSS contract by the closing date of the RFQ. Thus,
according to the protester, Paragon’s request on March 19,
2015 to modify its FSS schedule to add services and
locations being procured here (Modification PO-0102,
effective March 22, 2015), AR, Tab 10, Modification
PO‑0102, and its similar request on April 21 to further
modify its FSS schedule contract to add a General Clerk
III position for HHS’s Parklawn Complex facilities in
Rockville, Maryland (Modification PO-0103, effective April
30, 2015), AR, Tab 10, Modification PO‑0103, should be
ignored since both came after the March 19 closing date
for initial quotations. The protester concludes that since
Paragon’s FSS schedule contract did not include the quoted
(and required) labor categories for the required locations
by the March 19 closing date, the order to Paragon was
improper. HHS, on the other hand, maintains that the order
was proper because Paragon’s schedule contract had been
modified to include the required labor
categories/locations by April 30, the date of the order.
We agree with the agency. In this regard, we have
previously recognized that when an agency conducts a
procurement under the FSS program, all items ordered must
be on the vendor’s FSS contract at the time the order is
issued. See Hi-Tech Bed Systems Corp., B-406925, Sept. 27,
2012, 2012 CPD ¶ 283 at 4; AINS, Inc., B‑405902.3, May 31,
2012, 2012 CPD ¶ 180 at 8; Science Applications Int’l
Corp., supra; Symplicity Corp., supra. We see nothing in
the procurement here that would require application of a
different rule.
AmeriGuard also asserts that while Paragon submitted its
request to the GSA contracting officer to modify its FSS
contract to add a General Clerk III position on April 21,
prior to the issuance of the April 30 order, the GSA
contracting officer did not sign the modification until
May 8, after issuance of the order. AR, Tab 11,
Modification PO‑0103. The protester concludes, therefore,
that the General Clerk III position which Paragon quoted
for the Parklawn Complex was not on its FSS schedule as of
the time of award.
The applicable GSA regulations, however, state that where
a vendor requests modification of its FSS contract,
generally “[t]he effective date for any modification is
the date specified in the modification, except as
otherwise provided in the Price Reductions Clause at
552.238-75.” 48 C.F.R. § 552.238-81(c). Here, the
“Effective Date” on the face of Modification PO‑0103 to
Paragon’s FSS contract, adding the General Clerk III
position, is April 30, 2015. AR, Tab 11, Modification
PO‑0103. Accordingly, the record indicates that Paragon’s
FSS contract included the General Clerk III position for
the Parklawn Complex effective as of the date of HHS’s
issuance of the April 30 task order. (AmeriGuard
Security Services, Inc. B-411513.2: Oct 2, 2015)
(pdf)
USIS raises several protest
allegations, We have carefully considered all of USIS’s
arguments, and sustain its protest for the reason
discussed below. We deny the remainder of USIS’s
allegations.
USIS alleges that issuance of a task order to FCi was
improper because the labor categories required to perform
the task order are not on FCi’s FSS contract. The
protester maintains that the agency erred in finding that
the labor categories included on the awardee’s FSS
contract encompass the types of employees required to
perform the requirement. We agree with the protester that
the labor categories included on FCi’s FSS contract do not
encompass the solicited services.
As a general matter, FSS procedures provide agencies a
simplified process for obtaining commonly used commercial
supplies and services, Federal Acquisition Regulation
(FAR) § 8.401(a), and, although streamlined, satisfy the
requirement for full and open competition. 41 U.S.C. §
259(b)(3); FAR § 6.102(d)(3). However, non-FSS products
and services may not be purchased using FSS procedures;
their purchase requires compliance with otherwise
applicable procurement laws and regulations, including
those requiring the use of full competitive procedures.
Symplicity Corp., B-291902, Apr. 29, 2003, 2003 CPD ¶ 89
at 4. Where an agency announces its intention to order
from an existing FSS, all items quoted and ordered are
required to be on the vendor’s schedule contract as a
precondition to its receiving the order. Science
Applications Int’l Corp., B-401773, Nov. 10, 2009, 2009
CPD ¶ 229 at 2 n.1; Tarheel Specialties, Inc., B-298197,
B-298197.2, July 17, 2006, 2006 CPD ¶ 140 at 4. In the
case of a services task order such as the one at issue
here, all of the solicited labor categories must be on the
successful vendor’s FSS contract. Tarheel Specialities,
Inc., supra.
The RFQ here essentially included four principal labor
categories: research analysts, program managers, general
consultants, and legal administrative specialists. RFQ at
19-20.
(sections deleted)
Comparing the
above-quoted definitions found in FCi’s FSS contract and
the RFQ, we conclude that FCi’s program management analyst
labor category does not include many of the requirements
for the labor categories identified in the RFQ. For
example, FCi’s labor category description makes no mention
of experience with paralegal, records management,
declassification review or historical research career
fields, and also makes no mention of in-depth knowledge of
FBI policy, functions, and familiarity with other
government agencies’ functions. FCi’s labor category
description also makes no mention of applying knowledge of
administrative principles, practices, and techniques;
organizing and maintaining files and database record
keeping systems; preparing, writing, editing, and creating
graphs and charts; or drafting, reviewing, evaluating, and
processing technical and administrative documents.
Instead of the disciplines and career fields identified in
the RFQ, the principal disciplines and capabilities
described in FCi’s program management analyst labor
category are the development of business methods, the
identification of best practices, and creating and
assessing performance measurements. The focus of FCi’s
labor category appears principally to be the development
of business techniques and organizational development
activities. Simply stated, none of the responsibilities or
activities described in FCi’s labor category
description--identified as ‘key’ responsibilities in FCi’s
labor category description--is germane to the work
required under the RFQ.
The contemporaneous evaluation record does not show that
the agency gave any meaningful consideration to the
question of whether or not FCi’s FSS contract included
labor categories that encompassed the requirements of the
task order. In this connection, the agency’s individual
evaluators did not prepare any narrative materials when
reviewing the proposals. AR, exh. 9, Individual Technical
Evaluations. The agency’s summary technical evaluation
report and award determination similarly are devoid of any
meaningful consideration of whether award could be made to
FCi in light of the labor categories available under its
FSS contract. AR, exh. 10, Determination of Technical
Acceptability; exh. 14, Award Determination, at 3.
Finally, in responding to the protest, the agency states
only generally that it gave consideration to whether or
not FCi’s FSS contract included labor categories that
encompassed the requirements of the RFQ. Even in
responding to USIS’s specific allegations, the agency has
not meaningfully or critically analyzed the question, or
explained how it reasonably could reconcile the apparent
divergence between FCi’s labor category description quoted
above and the requirements of the RFQ. Contracting
Officer’s Statement at 13; Legal Memorandum at 6. The
agency focuses largely on the educational and experience
requirements of the RFQ’s and FCi’s labor category
descriptions, but does not explain how, substantively, the
definitions can be compared. In light of these
considerations, we sustain USIS’s protest on this basis.
(US Investigations Services,
Professional Services Division, Inc. B-410454.2: Jan
15, 2015) (pdf)
NFSTC contends that NEK’s FSS contract
does not include all of the labor categories necessary for
performance of the requirement. According to the protester, the
RFQ’s scope of work is outside of NEK’s FSS contract and the
agency therefore erred in issuing the firm a task order. In
connection with this allegation, the protester urges our Office
to consider not just the labor categories included under NEK’s
FSS contract, but also the course offerings included under its
FSS contract. According to the protester, an examination of just
the labor categories alone is inadequate to determine whether or
not NEK’s FSS contract includes labor categories that encompass
the RFQ’s requirements.
We find no merit to this aspect of NFSTC’s protest. When a
concern arises that a vendor is offering services outside the
scope of its FSS contract, the relevant inquiry is whether the
services offered actually are included on the vendor’s FSS
contract, as reasonably interpreted. American Sec. Programs,
Inc., B-402069, B-402069.2, Jan. 15, 2010, 2010 CPD ¶ 2 at 3.
As an initial matter, and as the agency correctly notes, the
requirements here are not for the provision of any particular
courses, but, rather, for instructors to teach courses designed
and owned by the government. Thus, there is no basis to make any
reference to the courses offered by NEK on its FSS contract,
since that is not what the agency is procuring.
More importantly, the record shows that the agency specifically
asked GSA whether the labor categories included under NEK’s FSS
contract reasonably encompassed the types of instructors being
furnished here. AR, exh. 24, Letter to GSA from the Army. In
response, GSA advised the agency that the labor categories
included under NEK’s FSS contract appeared to encompass the
types of instructors being furnished here. AR, exh. 25, Response
from GSA’s Contract Specialist, March 3, 2014.
In addition, during the course of the protest, our Office
specifically asked GSA yet again whether the labor categories
included under NEK’s FSS contract encompassed the types of
instructors being furnished here. In response, GSA’s contracting
officer for NEK’s FSS contract advised as follows:
The general scope of the
MOBIS contract, SINs 874-4 is to procure Training Services:
Instructor Led Training, Web Based Training and Education
Courses, Course Development and Test Administration Learning
Management, Internships. My understanding from reviewing the
RFQ is that the procuring agency was seeking instructors and
role players in various areas and with various qualifications.
While I did not evaluate the proposals against the specific
criteria contained in the RFQ, the four labor categories
offered on NEK’s proposal of Program Manager II, Instructor
II, SOF Instructor II, and Role Player II, are within scope
and are labor categories awarded to the above mentioned MAS
contract. Based on my review, it is my opinion that the
requirements of the RFQ could appropriately be procured under
the labor categories listed above.
Statement of the GSA
Contracting Officer, July 18, 2014. The record therefore shows
that GSA considered the question after reviewing NEK’s quote,
the RFQ, and NEK’s FSS contract, and answered--not just once,
but twice--in the affirmative, finding that NEK’s FSS contract
encompassed the types of instructors being acquired here. Simply
stated, we have no basis on this record to question GSA’s
opinion, and NFSTC’s contentions amount to no more than
disagreement with the agency and GSA. In view of the foregoing,
we deny this aspect of the protest. (National
Forensic Science Technology Center, Inc.,
B-409457.2,B-409457.3: Jul 29, 2014) (pdf)
Hi-Tech raised a number of allegations in its initial protest.
In response to a dismissal request filed jointly by AVTEQ and
the Corps, the protester narrowed its complaints to a single
issue: that to be technically compliant with the RFQ
requirements a vendor’s products had to meet GSA testing
standards and be listed on GSA Advantage on January 27, 2012
(the date that initial quotations were due, pursuant to RFQ
amendment 1). Protester’s Dismissal Response at 2-3. Hi-Tech
argued that AVTEQ’s beds did not meet those requirements on
January 27, and, therefore, the Corps should have deemed AVTEQ’s
final quotation unacceptable. Id.
The Corps maintains, and we agree, that vendors’ final
quotations were not limited to products that met the testing and
listing requirements on January 27, the due date for the initial
quotations. The Corps notes that, after determining that all
three of the initial quotations were unacceptable, the agency
advised each vendor of its quotation’s unacceptability, and
requested revised quotations. All vendors, including Hi-Tech,
were thus treated equally by receiving the same opportunity
revise their quotations; the vendors were not prohibited from
offering products that differed from their initial quotations.
Contracting Officer’s Statement at 6; AR at 7.
Where, as here, an agency issues an RFQ to GSA FSS contractors
under Federal Acquisition Regulation (FAR) subpart 8.4 and
conducts a competition, we will review the record to ensure that
the agency's evaluation is reasonable and consistent with the
terms of the solicitation and applicable procurement laws and
regulations. Digital Solutions, Inc., B-402067, Jan. 12, 2010,
2010 CPD ¶ 26 at 3-4; DEI Consulting, B-401258, July 13, 2009,
2009 CPD ¶ 151 at 2. When an agency announces its intention to
order from an FSS vendor, all items quoted and ordered are
required to be on the vendor's FSS contract at the time the
order is issued. AINS, Inc., B-405902.3, May 31, 2012, 2012 CPD
¶ 180 at 8.
Applying these principles to the procurement here, there was no
requirement that, to be ultimately eligible for award, the items
in AVTEQ’s initial quotation had to have been listed on its
supplier’s schedule contract at the time initial quotations were
submitted. Rather, the relevant date here, for an FSS order, is
the date the order is issued. AINS, Inc., supra. Further, the
terms of the RFQ at issue here did not impose such a
requirement, nor did the RFQ otherwise restrict vendors from
quoting different items in their revised quotations than those
contained in their initial quotations. Thus, we see no basis to
question the Corps’s evaluation of the revised quotation as
acceptable because AVTEQ relied on a testing approval that
referenced an FSS contract amendment for its supplier dated
after the due date for initial quotations.
Although Hi-Tech also argues that the product information in
AVTEQ’s revised quotation does not provide “sufficient detail to
show what product AVTEQ is required to provide,” Protester’s
Comments at 4, Hi-Tech’s complaint provides no basis to sustain
the protest. As described above, the revised quotation
identified AVTEQ’s quoted bed model, provided evidence of
successful testing of the quoted model, and included line
drawings of the design of the quoted model, which the Corps
found satisfactory in its final evaluation. AR, Tab 5, Technical
Evaluations, at 4 (evaluation of revised quotations). Hi-Tech’s
disagreement with the agency’s judgment regarding the
sufficiency of the information AVTEQ submitted does not
constitute a basis for sustaining the protest. TCBA Watson Rice,
LLP, B-402086.6, B-402086.7, Sept. 8, 2010, 2010 CPD ¶ 229 at 7.
The protest is denied. (Hi-Tech
Bed Systems Corporation, B-406925, Sep 27, 2012) (pdf)
APSS argues that the agency had no basis to eliminate its
quotation because the RFQ did not explicitly require all labor
categories and prices to be on an offeror’s FSS contract prior
to the closing date. APSS asserts that it should have been
allowed to update its FSS contract at any time prior to the
issuance of a task order, and that such a modification would not
violate the RFQ’s late quotation provision.
As a general matter, FSS procedures provide agencies a
simplified process for obtaining commonly used commercial
supplies and services, FAR § 8.401(a), and, although
streamlined, satisfy the requirement for full and open
competition. 41 U.S.C. § 259(b)(3) (2006); FAR § 6.102(d)(3).
However, non-FSS products and services may not be purchased
using FSS procedures; their purchase requires compliance with
otherwise applicable procurement laws and regulations, including
those requiring the use of full competitive procedures.
Symplicity Corp., B-291902, Apr. 29, 2003, 2003 CPD ¶ 89 at 4.
Where an agency announces its intention to order from an
existing FSS, all items quoted and ordered are required to be on
the vendor’s schedule contract as a precondition to its
receiving the order. Science Applications Int’l Corp., B-401773,
Nov. 10, 2009, 2009 CPD ¶ 229 at 2 n.1; Tarheel Specialties,
Inc., B-298197, B-298197.2, July 17, 2006, 2006 CPD ¶ 140 at 4;
CourtSmart Digital Systems, Inc., B-292995.2, B-292995.3, Feb.
13, 2004, 2004 CPD ¶ 79 at 5; see ATA Def. Indus. v. United
States, 38 Fed. Cl. 489 (1997).
Here, as noted above, the RFQ required that the vendor’s price
quotation for each city (sub-CLIN) be in accordance with the
labor categories and rates contained in GSA Schedule 84, SIN
246-54. The RFQ also cautioned that “[a]ll services performed
under this request for quote must be provided by a vendor or
vendors who possess a current GSA contract, and the RFQ
contained a late quotations clause, expressly requiring that
quotations be submitted, and final, by the closing time of the
RFQ. We also note that GSA Schedule 84, SIN 246-54, provides the
following information for adding locations, and incorporating
new pricing data under a vendor’s FSS contract:
Information on Receiving
Task Orders for new locations under SIN 246-54
The labor rates established in any contract for SIN 246-54
resulting from any offer against this Solicitation [are]
subject to the limitations of scope for the applicable
locations and Department of Labor wage determinations awarded
under the contract. For any Vendor to properly quote and
receive Task Orders that are within scope of their contract,
the GSA Schedule contract must incorporate appropriate Wage
Determinations and/or Collective Bargaining Agreements in
effect at the facilities covered by the Task Ordering Agency's
Request for Quotations by the closing date of the RFQ.
Agency Report (AR), Tab 10, at 5
(emphasis added).
In a related case concerning the same procurement and
solicitation, we concluded that the agency reasonably excluded
from consideration a vendor’s quotation where the vendor, like
APSS, had included labor categories or prices that were not then
on its underlying FSS schedule contract. See Spectrum Security
Servs., Inc., B-406474, June 13, 2012, 2012 CPD ¶ 183 at 4-5. In
reaching this conclusion we noted that the vendor had not quoted
rates “in accordance with” its FSS contract as required by the
RFQ--the rates were not actually on the firm’s FSS contract. We
also noted that the vendor’s Schedule 84, SIN 246-54, FSS
contract, like APSS’s contract, specifically advised that it
“must incorporate appropriate Wage Determinations and/or
Collective Bargaining Agreements in effect at the facilities
covered by the Task Ordering Agency's Request for Quotations by
the closing date of the RFQ.” AR, Tab 10, at 5 (emphasis added).
The vendor’s FSS contract, like APSS’s FSS contract, did not
comply with this instruction. As in Spectrum, we conclude that
the agency reasonably excluded APSS’s proposal from further
consideration upon recognizing that APSS had quoted items and
rates not then found on its FSS schedule.
APSS maintains that its quotation was not improper, asserting
that the Schedule 84, SIN 246-54, information statement
concerning task orders for new locations is not binding, and
that the RFQ in this case did not require offerors to be
“compliant with all terms and conditions in their GSA Schedule
Contracts.” Protester’s Final Comments, at 2. We disagree.
As explained above, where an agency announces its intention to
order from an existing FSS, all items quoted and ordered are
required to be on the vendor’s schedule contract as a
precondition to its receiving the order. Science Applications
Int’l Corp., supra. This is necessarily the case, because while
FSS procedures satisfy the requirements for full and open
competition, FSS procedures may not be used to procure items not
on an underlying FSS schedule contract. Such items must be
purchased in accordance with otherwise applicable procurement
laws and regulations, including those requiring the use of full
competitive procedures. Symplicity Corp., supra.
Accordingly, responses to an RFQ issued pursuant to FAR Subpart
8.4 must comply with terms, conditions, and procedures set forth
in an underlying FSS schedule contract for the order to meet the
requirements of full and open competition. Where a quotation is
not consistent with an underlying FSS schedule contract, the
agency may reasonably exclude the quotation upon discovery of
that fact. Spectrum Security Servs., Inc., supra. In this case,
when the agency discovered that the protester quoted items not
incorporated in its underlying FSS schedule contract, it was not
unreasonable for the agency to exclude that quotation from
further consideration, notwithstanding the protester’s pledge to
modify its FSS schedule contract.
The protest is denied. (Asset
Protection & Security Services, LP, B-406474.2, Jul 17,
2012) (pdf)
BRCS argues that the agency improperly made award to an entity
that was not a FSS 03FAC schedule contract holder as required by
the solicitation. Protest at 5. BRCS maintains that
Urban/Meridian is a joint venture and that GSA requires joint
ventures to separately possess a schedule contract to be
eligible for award. Comments at 1.
The protester maintains that specific provisions of the
Urban/Meridian CTA create a joint venture and that the CTA did
not comply with GSA's CTA document directives. Comments at 16.
For example, the protester maintains that a provision of the CTA
that empowers officers of both companies to negotiate with the
government on behalf of both companies as a single entity is one
of the hallmarks of a joint venture, wherein the acts of each
joint venture bind both partners. Comments at 3.
The agency maintains that the task order was properly awarded to
the Urban/Meridian team. Contracting Officer's Statement at 5.
The agency responds that Urban/Meridian submitted a proposal as
a team and submitted a CTA with their proposal that complied
with GSA requirements. Id. The agency notes that both Urban and
Meridian hold 03FAC schedule contracts and all of the services
to be provided in response to the solicitation are contained on
those schedule contracts. Id. The agency states that the
Urban/Meridian agreement identifies the majority member, the
roles and responsibilities of the parties, and the agency's
understanding is that the CTA was for the purpose of providing
services in response to the solicitation. Id. at 6. The
contracting officer states that she reviewed the CTA and
accepted it, and identified no deficiencies. Supplemental
Contracting Officer's Statement at 2.
The FSS program, directed and managed by GSA, gives federal
agencies a simplified process for obtaining commonly used
commercial supplies and services. Federal Acquisition Regulation
(FAR) sect. 8.401(a). When an agency conducts a formal
competition under the FSS program, we will review the agency's
evaluation of vendor submissions to ensure that the evaluation
was reasonable and consistent with the terms of the
solicitation. SI Int'l, SEIT, Inc., B-297381.5, B-297381.6, July
19, 2006, 2006 para. 114 at 11.
GSA encourages the use of CTAs as a means of maximizing a
vendor's competitiveness. AR, Tab 9, GSA Schedules at 8. GSA
requires that when CTAs are used, all team members must hold
their own FSS contract for the specific requirements. Id. While
GSA provides guidelines as to the elements of a CTA, GSA
recognizes that CTA documents are necessarily tailored to
individual team members. Id. Although GSA does not approve CTAs
it does encourage ordering activities to review CTAs to ensure
that the CTA clearly delineate team member responsibilities and
provide for coordination and cooperation between team members.
Id. at 9.
Our review of the record shows that the Urban/Meridian
submission in response to the solicitation was specifically
identified as a teaming agreement for the purpose of providing
services in response to the solicitation. In addition, the CTA
between Urban and Meridian identified the majority member and
the roles and responsibilities of the parties. Given that both
members of the Urban/Meridian team have the appropriate FSS
contract and that the CTA defines each member's responsibilities
to the satisfaction of GSA, we do not find GSA's award of a task
order to Urban/Meridian to be unreasonable.
While the protester argues that the substance of the
Urban/Meridian CTA has all the essentials of a joint venture and
thus the protester maintains that the Urban/Meridian agreement
created a joint venture.
We do not agree. Urban/Meridian's intent, as demonstrated in its
agreement, was to create a CTA for the purpose of responding to
this solicitation. In addition, Urban/Meridian appears to be
following the guidance set forth in the questions and answers
added to the solicitation by Amendment No. 2, i.e., the
companies are adopting a teaming approach rather than
establishing a new legal entity.
Each team member has the appropriate FSS contract and GSA has
reviewed the CTA and determined that it adequately explains the
team members' responsibilities. Thus, GSA's award to
Urban/Meridian was reasonable. (B-405327, Brooks Range
Contract Services, Inc., October 12, 2011. (Brooks
Range Contract Services, Inc., B-405327, October 12, 2011)
(pdf)
Maybank complains that Modutech's FSS contract does not include
a boat with a minimum overall length of 90 feet as required by
the RFQ. Protest at 2; Protester's Supp. Comments at 2-4. The
protester contends that Modutech's FSS contract only lists a
passenger tour boat that measures 27 meters, or 88.58 feet,
which would not satisfy the RFQ's minimum technical requirement.
Protest at 2; Supp. Protest at 2.
The Navy responds that, at the time the order was issued,
Modutech's FSS contract listed a 27-meter boat with an
interchangeable ramp (IR) which had an overall length of 95
feet. See AR at 8-9. In this regard, the record includes
Modutech's explanation to the agency that the "27 Meter Patrol
Craft/Escort Boat Aluminum IR" on Modutech's FSS contract is
part of the 27-meter boat family, but has been "stretched" to a
minimum of 95 feet to accommodate the ramp. See AR, Tab 26,
Modutech Email to Navy, at 2. GSA also notes that the naval
architectural drawing, which Modutech provided to GSA for the
27-meter boat with an interchangeable ramp, showed an overall
length of 95 feet. GSA's Comments at 3. In addition, the Navy
points out that Maybank quoted an 85-foot boat from its FSS
schedule, which Maybank also was apparently modifying to satisfy
the RFQ's overall length requirement.
The FSS program provides federal agencies a simplified process
for obtaining commonly used commercial supplies and services.
FAR sect. 8.401(a). Non-FSS supplies and services may not be
purchased using FSS procedures; instead, their purchase requires
compliance with applicable procurement laws and regulations,
including those requiring the use of competitive procedures.
When an agency announces its intention to order from an existing
FSS vendor, all items quoted and ordered are required to be on
the vendor's FSS contract at the time the order is issued. See
Tarheel Specialties, Inc., B-298197, B‑298197.2, July 17, 2006,
2006 CPD para. 140 at 3-4. The sole exception to this
requirement is for items that do not exceed the micro‑purchase
threshold of $3,000, since such items properly may be purchased
outside the normal competition requirements in any case. See
CourtSmart Digital Sys., Inc., B‑292995.2, B-292995.3, Feb. 13,
2004, 2004 CPD para. 79 at 5; Symplicity Corp., B-291902, Apr.
29. 2003, 2003 CPD para. 89 at 4; Pyxis Corp., B‑282469,
B‑282469.2, July 15, 1999, 99-2 CPD para. 18 at 4; see also ATA
Defense Indus., Inc. v. United States, 38 Fed. Cl. 489, 503
(1997).
In reviewing an agency's technical evaluation under an FSS
competitive acquisition, we will not reevaluate the quotations,
but, as with protests of negotiated procurements, we examine the
record to ensure that the agency's evaluation was reasonable and
consistent with the terms of the solicitation and the stated
evaluation criteria. See CourtSmart Digital, supra, at 7; KPMG
Consulting, LLP, B‑290716, B‑290716.2, Sept. 23, 2002, 2002 CPD
para. 196 at 11.
Here, the record shows that Modutech's 27-meter boat with an
interchangeable ramp satisfied the RFQ's 90‑foot overall length
requirement. As explained by the Modutech, the Navy, and GSA,
the 27-meter boat on the firm's FSS contract was lengthened to
29 meters, or 95 feet, to accommodate the interchangeable ramp.
See AR at 9; AR, Tab 26, Modutech Email to Navy, at 2; GSA's
Comments at 3. Although Maybank generally complains that the
lengthened boat is identified on Modutech's FSS contract as a
27‑meter boat, it does not address Modutech's or the agencys'
explanations as to how Modutech's modified boat satisfied the
overall length requirement. At best, Maybank's protest reflects
mere disagreement with the agency's evaluation judgment, which
does not show that the Navy unreasonably found that Modutech's
boat satisfied the RFQ's requirements in this regard. We also
note that Maybank quoted a boat on its FSS contract that was
less than 90 feet, but which Maybank proposed to lengthen to 93
feet to satisfy the RFQ's requirements.
Maybank next complains that the Navy improperly accepted
Modutech's modified 27‑meter boat, because the boat was added to
Modutech's FSS contract after the receipt of quotations. We find
no merit to this argument. The critical date for determining
whether the supplies and services are on the vendor's contract
is the date that the order is placed. See Science Applications
Int'l Corp., B‑401773, Nov. 10, 2009, 2009 CPD para. 229 at 2 n.
1; Symplicity Corp., supra, at 5. Although Maybank argues that
the Navy suggested to Modutech that it add its modified boat to
its FSS contract prior to the agency's issuance of an order to
that firm, it does not identify any law or regulations that the
agency allegedly violated by informing Modutech that its quoted
boat must be on its FSS contract before the issuance of an
order. (Maybank Industries, LLC,
B-403327; B-403327.2,October 21, 2010) (pdf)
Rapiscan asserts that the agency improperly issued the purchase
order to SAIC because SAIC’s FSS contract in fact does not
include three of the required items-- CLIN 7, freight; the
installation required for the VACIS Gamma Ray System under CLIN
1; and the installation required under CLIN 8 for the
replacement energy source.
The FSS program provides federal agencies a simplified process
for obtaining commonly used commercial supplies and services.
Federal Acquisition Regulation (FAR) sect. 8.401(a). FSS
procedures satisfy the requirement for full and open
competition. 41 U.S.C. sect. 259(b) (3) (2006); FAR sect.
6.102(d) (3). Non-FSS products and services may not be purchased
using FSS procedures; instead, their purchase requires
compliance with applicable procurement laws and regulations,
including those requiring the use of competitive procedures.
Symplicity Corp., B-291902, Apr. 29. 2003, 2003 CPD para. 89 at
4. Where an agency announces its intention to order from an
existing FSS contractor, all items quoted and ordered are
required to be within the scope of the vendor’s FSS contract.
Tarheel Specialties, Inc., B-298197, B‑298197.2, July 17, 2006,
2006 CPD para. 140 at 4. The sole exception to this requirement
is for items that do not exceed the micro‑purchase threshold of
$3,000, since such items properly may be purchased outside the
normal competition requirements in any case. See SMS Sys. Maint.
Servs., Inc., B-284550.2, Aug. 4, 2000, 2000 CPD para. 127 at 2;
see also CourtSmart Digital Sys., Inc., B‑292995.2, B-292995.3,
Feb. 13, 2004, 2004 CPD para. 79 at 5; Pyxis Corp., B-282469,
B‑282469.2, July 15, 1999, 99-2 CPD para. 18 at 4.
With respect to CLIN 7, freight, the agency concedes that SAIC’s
FSS contract does not include an item for freight, but argues
that it nevertheless properly issued the purchase order to SAIC
because its quoted price for the item does not exceed the $3,000
micro‑purchase threshold.
We find that CLIN 7 did not qualify as a micro-purchase item.
SAIC’s initial quotation for CLIN 7 indicated that freight was
an open market--rather than an FSS contract--item, and showed a
unit price of $6,832. SAIC Quotation sect. 4.1. SAIC then
submitted a revised quotation on June 13 that again showed a
unit price of $6,832 for CLIN 7, but further indicated that this
price was being discounted by $6,832, resulting in a CLIN 7
price of $0. However, the quotation also expressly stated that
the price for CLIN 7 was “included in unit price of Item #1,”
indicating a shifting of the initially quoted price for line
item 7 to line item 1. Revised Quotation sect. 4.1. Based on
this evidence, while SAIC’s quotation showed a price of $0 for
freight, this price, in effect, was illusory; its quoted total
price actually included an amount for freight that exceeded the
$3,000 micro-purchase threshold. Under these circumstances, we
find that CLIN 7 freight cannot be considered a micro-purchase
item under SAIC’s quotation. It follows that, since freight was
a required item and was not included on SAIC’s FSS contract, the
purchase order could not properly be issued to SAIC. The
micro‑purchase exception is a narrow one and was not intended as
a means for vendors to provide non-FSS items as micro‑purchase
items to avoid the general rule that all items under an FSS
solicitation must be included on the successful vendor’s FSS
contract. See SMS Sys. Maint. Servs., Inc., supra.
Based on the foregoing, we sustain the protest. We recommend
that the agency cancel SAIC’s purchase order and issue a new
order to the vendor next in line under the terms of the RFQ, and
in accordance with this decision. If the agency determines that
there are no acceptable quotations, it should cancel the RFQ and
resolicit its requirements. We also recommend that Rapiscan be
reimbursed the costs of filing and pursuing its protest,
including reasonable attorneys’ fees. 4 C.F.R. sect. 21.8(d)(1)
(2009). Rapiscan should submit its certified claim for costs,
detailing the time expended and cost incurred, directly to the
contracting agency within 60 days after receipt of this
decision. 4 C.F.R. sect. 21.8(f)(1). (Rapiscan
Systems, Inc., B-401773.2; B-401773.3, March 15, 2010)
(pdf)
Perot asserts that it was improper for the agency to exclude its
quotation from award consideration. Specifically, the protester
argues that, because the solicitation permitted vendors to
propose pricing “derived from” their current FSS contract, it
properly could quote rates different from those in its current
contract, provided that the quoted rates were derived from that
contract. Protest at 10. Perot maintains that its rates were
acceptable under the terms of the RFQ because they were derived
from its current GSA schedule contract.
FSS procedures provide agencies a simplified process for
obtaining commonly used commercial supplies and services, FAR
sect. 8.401(a), and, although streamlined, satisfy the
requirement for full and open competition. 41 U.S.C. sect.
259(b)(3) (2006); FAR sect. 6.102(d)(3). GSA schedule contracts
require all schedule contractors to publish an “Authorized
Federal Supply Schedule Pricelist.” FAR sect. 8.402(b). The
pricelist contains all supplies and services offered by a
schedule contractor. Id. In addition, each pricelist contains
the pricing and terms and conditions pertaining to each SIN
included on the schedule. Id. Supplies offered on the schedule
are listed at fixed prices. Services listed on the schedules are
priced either at hourly rates (the case here), or at a fixed
price for performance of a specific task. Because prices in FSS
contracts already have been determined by GSA to be fair and
reasonable, ordering activities are not required to make a
separate determination of fair and reasonable pricing prior to
issuing an order against an FSS contract. FAR sect. 8.404(d).
Ordering activities may seek additional discounts before placing
an order. Id.
While we find the RFQ language calling for prices “derived from”
the contractor’s current GSA IT Schedule contract to be unclear
(we assume it was intended to reflect permissible discounts from
FSS contract prices), since this was an FSS acquisition
conducted under FAR part 8.4, the RFQ must be read in a manner
consistent with the FAR rules and regulations pertaining to FSS
purchases. In this regard, vendors under FSS purchases must
quote schedule prices that are published and that have been
determined to be fair and reasonable by GSA. FAR sections
8.402(b) and 8.404(d). The only exception to this rule is that
vendors may offer discounts to their contract prices. FAR sect.
8.404(d).
Perot quoted prices that were not on its current FSS contract
and thus were neither published nor determined to be fair and
reasonable by GSA. This being the case, Perot’s quotation was
inconsistent with the terms and conditions of the RFQ and FSS
regulations, and therefore unacceptable. Thus, GSA properly
eliminated it from consideration.
Perot argues that the agency should accept its quotation because
most of its prices were lower than the prices on its original
FSS schedule and therefore, presumably, fair and reasonable, and
that the few rates that were higher were not materially so.
Protester Comments at 20. In this regard, Perot notes that the
RFQ did not state that the “current contract” was a cap on
rates. Id. at 13. In any event, Perot contends that its
quotation should have been accepted because its total price is
lower than EDS’s.
As noted above, when competing for task orders under the FSS,
vendors are permitted to quote their approved and published
contract rates, with or without discounts. Thus, a vendor’s
approved and published rates do operate, in effect, as a “cap”
on its prices. Here, even if Perot’s lower prices are viewed as
permissible discounts to its current FSS contract prices, rather
than as new, unapproved, unpublished rates, its quotation still
would not be acceptable, since, as Perot acknowledges, some of
its quoted prices were higher than its current contract prices.
Since nothing under FSS regulations allows a schedule holder to
propose prices higher than its current FSS contract
prices--those higher prices have not been determined to be fair
and reasonable by GSA--the higher prices in Perot’s quotation
rendered it unacceptable.
Very simply, while discounts to FSS prices are permissible, the
higher prices quoted by Perot are not schedule prices; an order
based on non-FSS pricing under an FSS acquisition therefore
would be improper. See generally Science Applications Int’l,
B‑401773, Nov. 10, 2009, 2009 CPD para. 229 at 1 (under FSS
acquisition, all items ordered must be included on vendor’s
schedule contract).
Perot asserts that interpreting the RFQ as requiring that quoted
prices be current (actual or discounted) FSS contract prices
ignores the phrase “derived from,” and thus evidences a latent
ambiguity in the RFQ. Protester Comments at 18. However, even if
we agreed that the pricing instructions were ambiguous, any
ambiguity was patent rather than latent. In this regard, to the
extent the term “derived from” led the protester to interpret
the RFQ as permitting prices higher than its current FSS
contract, that interpretation was inconsistent with the FAR.
Since Perot was on notice of the FAR, see Environmental Tech.
Assessment Compliance Serv., B-258093, Dec. 13, 1994, 94-2 CPD
para. 239 at 3, it should have known from the face of the RFQ
that its interpretation was inconsistent with the FAR, since its
prices had not been determined to be fair and reasonable. As
such, this protest ground is untimely, since it was not raised
prior to the deadline for receipt of quotations. 4 C.F.R. sect.
21.1(a)(1) (2009). (Perot
Systems Government Services, Inc., B-402138, January 21,
2010) (pdf)
It is true that an agency may not use FSS procedures to purchase
items that are not listed on a vendor’s GSA schedule without
conducting a competition for those non‑schedule items. Firearms
Training Sys., Inc., B-292819.2 et al., Apr. 26, 2004, 2004 CPD
para. 107 at 9; Symplicity Corp., B-291902, Apr. 29, 2003, 2003
CPD para. 89 at 4.
However, as discussed below, we find that GSA reasonably found
that the required services were included in FedSource’s or its
subcontractors’ schedule contracts and purchased under the
appropriate SINs.
As AWS properly notes, FAR sect. 2.101 defines “construction” to
mean “construction, alteration, or repair (including dredging,
excavating, and painting) of buildings, structures, or other
real property.” However, the agency reasonably determined here
that the RFQ did not contemplate construction services.[3] As
the agency correctly notes, the RFQ seeks the installation of a
free-standing mezzanine system that requires no construction,
alteration, or repair of the building structure; it requires
only that the mezzanine structure be bolted to the floor.
According to the agency, the mezzanine structure is manufactured
off site and assembled on site, and it can easily be
disassembled and reassembled in another location. GSA Legal
Memorandum at 4. The RFQ generally requires that installation
occur “in accordance with [the] manufacturer’s specified
installation procedures,” RFQ, Statement of Work, at 3, and does
not include any FAR provisions concerning construction or Davis
Bacon wage rates. Although the RFQ generally references
“[International Building Code] design” in describing the width
and rise requirements for the mezzanine stairs, id. at 2, and
generally requires that design, fabrication, and installation of
the mezzanine systems occur “in accordance with the applicable
industry codes and standards,” id. at 1, these general
provisions, in our view, do not transform this order into
construction services as AWS contends.
In addition, GSA’s market research confirmed that the services
are not construction.
In this regard, prior to issuing the solicitation, the
contracting officer consulted with a project engineer from the
Air Force, as well as representatives from AWS and FedSource.
All three indicated that fabrication and installation of the
mezzanine structure was not construction, but rather was
assembly.[4] Contracting Officer’s Statement at 3, 7.
Furthermore, we note that AWS’s website shows that it “designs,
manufactures, and installs” mezzanine systems, and makes no
reference to performing construction services. See
www.aw-systems.com/mezzanine-systems.htm.
The contracting officer also reviewed the SIN descriptions for
SIN 361-30 (“Ancillary Services Relating to
Pre-Engineered/Prefabricated Buildings and Structures”) and SIN
361-32 (“Installation and Site Preparation for
Pre-Engineered/Prefabricated Buildings and Structures”) under
Schedule 56 to determine the appropriate labor SIN to use. These
descriptions are as follows:
SIN 361-30, Ancillary Services Relating to
Pre-Engineered/ Prefabricated Buildings and Structures --
Including services relating to and ordered in conjunction with
products purchased under the supply schedule contract, such
as, field assembly, training, consultation and design
assistance. EXCLUDES Construction as defined by FAR 2.101;
Architectural Engineering Services (A&E) under the Brooks
Architect-Engineers Act as stated in [FAR] Part 36; and
services applicable to the Service Contract Act.
* * * * *
SIN 361-32, Installation and Site
Preparation for Pre-Engineered/ Prefabricated Buildings and
Structures -- Applicable to installation and site preparation
services ordered in conjunction with buildings and structures
purchased under the supply schedule contract. SPECIAL ORDERING
PROCEDURES, WHICH INCLUDE DAVIS BACON WAGE RATES AND
CONSTRUCTION CLAUSES FOR INSTALLATION AND SITE PREPARATION
APPLY TO THIS SIN. EXCLUDES Architectural Engineering Services
(A&E) under the Brooks Architect-Engineers Act as stated in
[FAR] Part 36.
Agency Report, Tab 23, SIN Descriptions;
Contracting Officer’s Statement at 2.
As noted above, the agency has provided a reasonable basis for
its determination that the installation services here are for
assembly and not construction, and, therefore, are more
appropriately procured under SIN 361-30. In this regard, the RFQ
requirements were reasonably found to not involve construction,
alteration, or repair of the building or building structures,
and the RFQ does not contain any construction clauses or Davis
Bacon Act wage rate requirements. Thus, we find that the agency
reasonably determined that SIN 361-32 was not applicable. Since
FedSource’s GSA schedule and its subcontractors’ GSA schedules
contained SIN 361-30, and since of the services purchased were
either on these schedules or purchased through competition as
“open market” items, we find that the order placed with
FedSource was unobjectionable.
The protest is denied. (American
Warehouse Systems, B-402292, January 28, 2010) (pdf)
When a concern arises that a vendor is offering services outside
the scope of its FSS contract, the relevant inquiry is not
whether the vendor is willing to provide the services that the
agency is seeking, but whether the services or positions offered
are actually included on the vendor's FSS contract, as
reasonably interpreted. See American Sys. Consulting, Inc.,
B-294644, Dec. 13, 2004, 2004 CPD para. 247 at 5.
As the category description above shows, SIN 246-54 includes the
types of personnel necessary to staff security operations at a
facility, or to support those personnel. While the support
function category logically includes those personnel who assist
the protective service occupations in carrying out their
functions, it does not reasonably include individuals who would
create the construction site security plan for the purposes of
obtaining SCIF accreditation from DIA. Moreover, we have
previously recognized the difference in the kinds of personnel
available under SINs 246-54 and 246-52. See Tarheel Specialties,
Inc., B-298197, B-298197.2, July 17, 2006, 2006 CPD para. 140,
at 4-9.
The intervenor argues that SIN 246-54 does include a
position--contract manager--that contemplates the type of
services called for in the RFQ relating to development of the
Construction Security Plan and related services. In this regard,
CIS asserts that the Construction Security Plan "is a relatively
simple and straightforward document, typically resulting in a
checklist developed based on the particulars of each
construction project," and does not require "an array of
specialized experience apart from providing day-to-day
construction site security." CIS Comments, Dec. 30, 2009,
Attach. 1, Decl. of John S. Morris at 2.
In our view, the contract manager position description in SIN
246-54 does not include the functions contemplated under the RFQ
here as they relate to development of the Construction Security
Plan and the associated services to be provided by the
contractor. SIN 246-54 describes the contract manager in
relevant part as having "overall responsibility for
implementing, monitoring, and upgrading the Contractor's quality
control plan and . . . for ensuring that the Contractor's work
force complies at all times with the contract requirements." AR,
Tab 4, SIN 246-54, sect. 7.1C. With respect to the experience
required for the position, the SIN states as follows: "project
development and implementation from inspection to deployment;
expertise in the management and control of funds and resources
using complex reporting mechanisms; and demonstrated capability
in managing multi-task Contracts or subcontracts of various
types and complexity" Id. at sect. 7.1A. The experience and
functions listed in the position description, while clearly
managerial, are general in nature and, in our view, do not
include the site-specific, detailed, ongoing management services
called for under the RFQ here--including the development of a
Construction Security Plan. We are unpersuaded by the
intervenor's argument that development of the Construction
Security Plan (and related services to be performed by the
contractor here) should be regarded as a routine and inherent
part of management of any construction site security work of the
type called for under the RFQ, and thus that performance of
these services does not require personnel other than the
supervisory personnel included in SIN 246-54.[2] As noted above,
the RFQ calls for a site-specific Construction Security Plan
that depends on close coordination with numerous other entities,
as well as ongoing services related to ensuring compliance with
the Plan in order to obtain SCIF accreditation. RFQ sect. 2.6.1.
These services are not within scope of the supervisory positions
described in SIN 246-54.
In sum, CIS' quotation should not have been viewed as having met
the RFQ requirement that the vendor possess an FSS contract
offering all the services sought. Consequently, it was not
proper for the agency to place the order under CIS' FSS
contract.
In view of our conclusion that an order may not properly be
issued to CIS under the RFQ here, we recommend that the agency
issue the task order to the vendor next in line for selection
under the terms of the RFQ. We also recommend that ASP be
reimbursed its costs of filing and pursuing the protest. Bid
Protest Regulations, 4 C.F.R. sect. 21.8(d)(1). The protester's
certified claims for such costs, detailing the time expended and
costs incurred, must be submitted directly to the agency within
60 days after receipt of this decision. 4 C.F.R. sect.
21.8(f)(1). (American Security
Programs, Inc., B-402069,; B-402069.2, January 15, 2010) (pdf)
Since the solicitation here limited the competition to vendors
holding a specified FSS contract, the agency was limited to
issuing the purchase order to a vendor whose FSS contract
included all of the required items. Tarheel Specialties, Inc.,
supra; CourtSmart Digital Systems, Inc., supra. Since it is
undisputed that Rapiscan’s FSS contract did not include all
required items at the time the order was issued, the order could
not properly be issued to Rapiscan. We reject the agency’s
position that it was proper to issue an order to Rapiscan
because the ordered items will be added to its FSS contract
prior to the delivery date. This position ignores our decisions,
as well as the Court of Federal Claims’s decision in ATA, and,
since there is no way to determine with certainty whether a
vendor’s FSS contract will include the ordered items in the
future, clearly would undermine, if accepted, the requirement
that non-FSS items be purchased using normal full and open
competition procedures.
The agency asserts, alternatively, that the order actually was
issued to Rapiscan on the basis of full and open
competition--and that the non-FSS item rule therefore does not
apply--since all participants in the mobile intrusive gamma
inspection unit marketplace hold FSS contracts, and all were
permitted to submit quotations. We disagree because the agency’s
argument is based on a flawed premise. Pursuant to the FAR, full
and open competition is achieved only where all responsible
sources are permitted to compete. FAR sect. 2.101. While the
agency asserts that all potential vendors of the required items
were permitted to compete because all hold FSS contracts, there
is no evidence in the record--and we question whether sufficient
evidence could be presented--showing that there are no vendors
of the items that do not hold FSS contracts. Rather, under the
circumstances here, the only way to ensure that all responsible
sources are permitted to compete would be to conduct a
competition without FSS restrictions. Moreover, the agency’s
argument ignores the possibility that some FSS vendors chose not
to submit a quotation because, like Rapiscan, they did not have
all of the required items on their FSS contracts. Notably, in
this regard, the agency reports that only 4 of the 46 FSS
vendors notified of the solicitation requested a copy of it.
Based on the foregoing, we sustain the protest. We recommend
that the agency cancel Rapiscan’s purchase order. Because there
is a dispute in the protest record as to whether SAIC’s FSS
contract includes all required items, we also recommend that the
agency determine whether SAIC had all items on its FSS contract
at the time the order was issued. If the agency determines that
this is the case, and that SAIC’s quotation is otherwise
technically acceptable and lowest-priced, the agency should
issue a purchase order to SAIC. Otherwise, the agency should
issue the purchase order to the vendor in line for award under
the terms of the RFQ, and in accordance with this decision. We
also recommend that SAIC be reimbursed the costs of filing and
pursuing the protest, including reasonable attorneys’ fees. 4
C.F.R. sect. 21.8(d)(1) (2009). SAIC should submit its certified
claim for costs, detailing the time expended and cost incurred,
directly to the contracting agency within 60 days after receipt
of this decision. 4 C.F.R. sect. 21.8(f)(1).
(Science
Applications International Corporation, B-401773, November
10, 2009) (pdf)
Based on our review and comparison of the PWS with ManTech's FSS
contract, we find that the user support manager services are
outside the scope of ManTech's FSS contract. We reach this
conclusion because the RFQ required ManTech to identify the
labor category from its FSS contract that "most nearly equat[ed]"
to each PWS-defined position, and the task manager labor
category identified by ManTech does not appear to match the user
support manager position defined in the PWS. For example, the
task manager description does not include performing the help
desk or systems support services described in the PWS. Rather,
the task manager position is focused on financial management
activities, with some general administrative management duties.
The task manager experience level also does not include at least
2 years of help desk experience, as is required for the user
support manager position. Since ManTech's "most nearly equat[ing]"
labor category (i.e. , task manager) does not perform the
services required for the user support manager, and neither the
agency nor ManTech argue that a more closely related labor
category exists on ManTech's FSS contract to fill the position,
it appears that ManTech's quoted services are outside the scope
of its FSS contract. The agency argues, however, that the
matching of FSS labor categories to the PWS requirements ignores
the actual personnel qualifications identified by ManTech in its
quotation for the various positions. We think this argument
misses the point; when concern arises that a vendor is offering
services outside the scope of its FSS contract, the relevant
inquiry is not whether the vendor is willing to provide the
services that the agency is seeking, but whether those services
are actually included in the vendor's FSS contract as reasonably
interpreted. If the quoted services are not listed on the
vendor's FSS contract, they cannot be purchased using FAR Part 8
procedures, but instead must be purchased using competitive
procedures. Symplicity Corp. , supra , at 4-5. The fact that a
vendor may state in its quotation that it is willing, and in
fact is able, to provide such services does not obviate the
agency's obligation to make certain that all of those services
are within the scope of the vendor's FSS contract. Where a
portion of the services are outside the scope of that contract,
as is the case here, then the agency must use competitive
procedures to procure them. (American
Systems Consulting, Inc., B-294644, December 13, 2004) (pdf)
However, to the extent that the protester is instead arguing
that the RFQ failed to advise vendors that only those firms that
had all of the required SINs listed on their own, as opposed to
their subcontractors', FSS contracts would be considered for
award, and thus that it would have been improper for the agency
to distinguish among quotations on that basis, we agree.
Contrary to the agency's argument, an FSS contractor acting as a
prime contractor may use a subcontractor to provide services not
included within the prime contractor's FSS contract so long as
the services in question are included within the subcontractor's
FSS contract. [5] See OMNIPLEX World Servs. Corp. , supra , at
5. This is so because the items on the subcontractor's FSS
contract, like the items on the prime contractor's FSS contract,
were the object of competitive procedures prior to their
inclusion on the vendor's schedule contract. What is not
permitted is for a schedule contractor acting as a prime
contractor to use a subcontractor to offer services not included
in either its own or the subcontractor's FSS contract since this
would mean that it was improperly including non-FSS goods or
services in an FSS acquisition. Id. We nonetheless deny Altos's
protest because, as pointed out by the agency, there is no
mention in the protester's quotation that Altos will be
subcontracting for performance of the SINs not listed on its own
FSS contract or that any of its subcontractors has an FSS
contract for the missing item(s). To the extent that the
protester intended to use a subcontractor to provide services
not included in its own FSS contract, it was incumbent upon it
to identify the subcontractor in its quotation so that the
agency could confirm that items missing from the protester's FSS
contract were included on the subcontractor's schedule contract.
The agency cannot be faulted for failing to consider in its
evaluation information that was not included in Altos's
quotation. In this regard, it is well-established that a firm
runs the risk of not being selected for award if it fails to
submit an adequately written quotation. Northwest Mgmt., Inc. ,
B-277503, Oct. 20, 1997, 97-2 CPD 108 at 5. (Altos
Federal Group, Inc., B-294120, July 28, 2004) (pdf)
In our view, this procurement cannot properly be termed an “FSS
buy,” and thus the FSS procedures regarding the purchase of open
market items have no application here. As described above, this
procurement was conducted using full and open competition. Using
a task order against the awardee’s FSS contract to implement the
selection decision at the end of the competition is a matter of
administrative convenience; it does not convert this procurement
to an FSS buy, or raise the kinds of concerns normally
associated with including open market items in an FSS purchase.
See, e.g., Pyxis Corp., B-282469, B-282469.2, July 15, 1999,
99-2 CPD ¶ 18 at 3. The remaining requirements of FAR § 8.401(d)
are administrative matters of little concern in this
environment. (Firearms Training
Systems, Inc., B-292819.2; B-292819.3; B-292819.4, April 26,
2004) (pdf)
1. Here, it is undisputed that at least one item in York’s
proposed system--the audio mixer--was not on York’s FSS
schedule. York’s quotation identified the mixer as an item on an
FSS contract of another vendor, Biamp Systems, with which York
stated it had a “contractor team arrangement.”[2] However, the
Biamp FSS contract identified in York’s quotation expired
several years ago, and the Biamp mixer was, therefore, not an
FSS item. Not only is the mixer a necessary component of the
digital recording system being procured under this RFQ, but it
is the most significant hardware item, with the highest total
line item price that York quoted (the total extended price for
the mixer is [DELETED] dollars and comprises almost [DELETED]
percent of York’s total final price). Since the agency’s
placement of the order with York was based on a digital
recording system using a non-FSS mixer, the selection of York
was improper. Symplicity Corp., supra, at 4-5; T-L-C Sys.,
supra. (CourtSmart
Digital Systems, Inc., B-292995.2; B-292995.3, February 13,
2004) (pdf)
The record establishes, and neither OPM, GSA, nor TMP argues
otherwise, that TMP’s quotation here included two labor
categories that are not on its Schedule 738I contract, and that
OPM recognized but failed to realize the importance of this
during its evaluation of TMP’s quotation. AR, Tab 4B, TMP’s
Final Quotation, at 1; OPM’s Post-Hearing Comments at 8-11;
GSA’s Post-Hearing Comments at 7; TMP’s Post-Hearing Comments at
10-11; Tr. at 72, 101, 105, 136. The acceptance of TMP’s
quotation and award of a task order to that firm by OPM was thus
improper because, as noted above, an agency cannot lawfully use
the FSS ordering procedures to order services that are not
contained on the vendor’s schedule contract. OMNIPLEX World
Servs. Corp., supra, at 5-6; The CDM Group, Inc.; B-291304.2,
Dec. 23, 2002, 2002 CPD ¶ 221 at 3-4. That is, as confirmed by
GSA, labor categories included in a vendor’s quotation must be
listed on the vendor’s schedule contract before a task order is
issued. GSA’s Post-Hearing Comments at 2, 7; Tr. at 31-32, 80;
The CDM Group, Inc., supra. We sustain the protest on this
basis. Symplicity also protests that OPM’s evaluation of
its quotation was unreasonable and inconsistent with the RFQ’s
evaluation factors. Under the FSS program, agencies are not
required to conduct a competition before selecting a vendor that
represents the best value and meets the agency’s needs at the
lowest overall cost. FAR § 8.404(a); Computer Prods., Inc.,
B-284702, May 24, 2000, 2000 CPD ¶ 95 at 4. However, where, as
here, an agency handles the selection of a vendor for an FSS
order like a competition in a negotiated procurement, and a
protest is filed challenging the outcome of the competition, we
will review the agency’s actions to ensure that the evaluation
was reasonable and consistent with the terms of the
solicitation. Computer Prods., supra, at 4-5. (Simplicity
Corporation, B-291902, April 29, 2003 (pdf)
Notwithstanding
the apparent disconnect between the services offered in
B&W's proposal and the services covered by its FSS contract,
there is no evidence that the INS ever considered whether the
services B&W and its subcontractors offered to provide were
covered by B&W's FSS contract. The INS appears to
erroneously believe that it was not required to make this
inquiry as long as B&W held a current FSS contract under
schedule 738 X, SIN 595 21, see Agency Oct. 29, 2002 Response to
GAO Questions at 4, and it has failed to address this question
despite several requests from our Office to do so. In view of
the fact that the BPA awarded to B&W appears to have
exceeded the scope of that firm's FSS contract, we sustain the
protest on this basis. See T-L-C Sys., supra; American Mgmt.
Sys., Inc., B-216998, July 1, 1985, 85-2 CPD P: 3 at 7. (OMNIPLEX
World Services Corporation, B-291105, November 6,
2002) (pdf)
After receiving quotes in response
to a request for quotes for a fire alarm system, agency
improperly placed an order under a Federal Supply Schedule
contract including items integral to the system but not listed
in the contract; agency's proposed corrective action of simply
deleting the items from the order and otherwise procuring them,
presumably on a noncompetitive basis from the awardee, does not
render the protest academic, because the remaining FSS order
does not meet the agency's need for a complete system, and the
agency received and evaluated a significantly lower-priced,
acceptable quote from a non-FSS vendor (the protester) to supply
such a system. (T-L-C
Systems, B-285687.2, September 29, 2000)
As both OTS and the General
Services Administration (GSA) recognize, non- FSS products and
services may not be purchased using FSS procedures; instead,
their purchase requires compliance with the applicable
procurement laws and regulations, including those requiring the
use of competitive procedures. See Pyxis Corp., B- 282469, B-
282469.2, July 15, 1999, 99- 2 CPD para. 18 at 4; see also ATA
Defense Indus., Inc. v. United States, 38 Fed. Cl. 489, 503
(1997). Our Office has rejected the notion that items not on a
FSS contract may be purchased under that contract if they were
"incidental" to the services or items being procured
under that contract. 2 Pyxis Corp., supra, at 3- 4. (SMS
Systems Maintenance Services, Inc., B- 284550.2, August 4,
2000)
An agency may no longer rely on
the "incidentals" test to justify the purchase of non-FSS
items in connection with an FSS buy; where an agency buys non-FSS
items, it must follow applicable acquisition regulations.
(Pyxis
Corporation, B-282469; B-282469.2, July 15, 1999)
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